Program Development Coordinator

Housing Authority of the City of Los Angeles • Los Angeles, CA

35d • Onsite

About The Position

Under general supervision, performs and/or participates in a variety of moderate to complex research, studies, data analysis, metrics reporting, facilitation and training, and assessment relative to agency performance and strategic planning; design, develop, appraise, and conduct orientation for existing and prospective new programs and service offerings (internal and contracted) and execute various other administrative assignments of varying complexity as assigned. Conducts moderate to complex research and analysis for strategic planning, design and development, implementation, and appraisal of existing programs within pre-established goals, strategies, and objectives; Researches, develops, and implements plans and processes that meet desired outcomes; gains consensus and supports the implementation of strategic innovation related to talent development, change management, strategic planning, and data informed operations; Coordinates and monitors the activities, schedules and deadlines of assigned programs including but not limited to relationship and contract management; Develops Request for Proposals (RFP)/scopes of work and leads procurements for vendor services; administers resulting contracts; Conducts administrative studies and analysis to solve problems related to budget, organization, program, procedures, and/or employee utilization; cultivates and recommends program guidelines, standards, procedures, policies and protocols; develops schedules, priorities, reports and standards for achieving program goals; Appraises existing programs and issues recommendations for improvements to enhance compliance and efficiency in achieving desired outcomes; monitors programs and services for conformance and compliance to local, state and federal regulations; Plans, organizes, coordinates, monitor, and supports general oversight for programs and services rendered through contracts, MOUs, internal operations, and grant opportunities; this includes monitoring deliverables, tracking compliance, and supporting contract changes and renewals; Writes moderate to complex documents such as grant applications, case statements, technical reports, data sharing and other agreements, board reports, annual reports, presentations, stakeholder correspondence, training and educational curriculum and marketing and/or other materials in a variety of platforms and formats; oversees systems integration and provides data entry support related to programs and grants requirements. Conducts and attend meetings to provide information, enlist support, resolve issues, and plan/coordinate activities and logistics for meetings, retreats, workshops and other engagement campaigns, and co-facilitates as needed; may represent the Housing Authority at business and community meetings; and/or give presentations. Works constructively to establish and maintain effective relationships with a wide range of people and position levels as well as public and private organizations in a manner that reflects well upon the Housing Authority and accomplishes work in an effective and efficient manner; acts as liaison with other departments, outside agencies, residents and other key stakeholders. May utilize analytical software such as ArcGIS, mapping and geospatial and/or others, to collect and analyze data, draw charts and graphs of housing and related data to make comparisons, show trends, make projections and explain results. Performs other duties as assigned.

Requirements

• Graduation from a recognized college with a Bachelor’s degree, preferably with major study in public or business administration, public policy, urban planning or closely related field.
• Minimum of three (3) years progressively responsible experience in public or nonprofit community programs including the preparation of complex written reports, data analysis and/or contract management.
• Knowledge of the functions and scope of assigned programs.
• Knowledge of principles, practices, procedures and methods of office management.
• Knowledge of principles and practices of public administration, research, methods and techniques.
• Knowledge of principles and practices of budget preparation and control.
• Knowledge of statistical and systems analysis including but not limited to geographic information system and geospatial system.
• Knowledge of project planning and design.
• Knowledge of Housing Authority organization, operation, policies and objectives.
• Knowledge of research techniques.
• Knowledge of applicable sections of federal, state and local laws and codes.
• Knowledge of technical aspects of field of specialty.
• Ability to manage multiple projects and work assignments.
• Ability to conduct research studies including the collection, organization, analysis and development of administrative recommendations.
• Ability to prepare clear, concise and logical oral and written analysis, recommendations, and complex reports.
• Ability to evaluate and recommend improvements in operations, systems, procedures, policies and methods.
• Ability to research and analyze data and information, and develop, evaluate and present alternative recommendations.
• Ability to work independently with minimal direction.
• Ability to analyze situations accurately and adopt effective courses of action.
• Ability to make prompt and accurate decisions.
• Ability to meet schedules and time lines.
• Ability to establish and maintain effective working relationships with others and deal tactfully and effectively with employees, representatives of other governmental bodies and the public.
• Ability to communicate effectively, both orally and in writing.
• Ability to exercise confidentiality and discretion.
• Ability to develop and present ideas and concepts persuasively.
• Ability to interpret, apply and explain laws, codes, regulations, policies and procedures.
• Ability to utilize computers and software applications such as word processing, data base manager, spread sheets, and other software/applications relevant to the professional projects assigned and fields of specialty.
• Possession of a valid California driver’s license.

Nice To Haves

• Master’s degree is highly desirable.

Responsibilities

• Performs and/or participates in a variety of moderate to complex research, studies, data analysis, metrics reporting, facilitation and training, and assessment relative to agency performance and strategic planning.
• Designs, develops, appraises, and conducts orientation for existing and prospective new programs and service offerings (internal and contracted).
• Conducts moderate to complex research and analysis for strategic planning, design and development, implementation, and appraisal of existing programs.
• Researches, develops, and implements plans and processes that meet desired outcomes.
• Gains consensus and supports the implementation of strategic innovation related to talent development, change management, strategic planning, and data informed operations.
• Coordinates and monitors the activities, schedules and deadlines of assigned programs, including relationship and contract management.
• Develops Request for Proposals (RFP)/scopes of work and leads procurements for vendor services; administers resulting contracts.
• Conducts administrative studies and analysis to solve problems related to budget, organization, program, procedures, and/or employee utilization.
• Cultivates and recommends program guidelines, standards, procedures, policies and protocols.
• Develops schedules, priorities, reports and standards for achieving program goals.
• Appraises existing programs and issues recommendations for improvements to enhance compliance and efficiency.
• Monitors programs and services for conformance and compliance to local, state and federal regulations.
• Plans, organizes, coordinates, monitors, and supports general oversight for programs and services rendered through contracts, MOUs, internal operations, and grant opportunities.
• Writes moderate to complex documents such as grant applications, case statements, technical reports, data sharing and other agreements, board reports, annual reports, presentations, stakeholder correspondence, training and educational curriculum and marketing and/or other materials.
• Oversees systems integration and provides data entry support related to programs and grants requirements.
• Conducts and attends meetings to provide information, enlist support, resolve issues, and plan/coordinate activities and logistics for meetings, retreats, workshops and other engagement campaigns, and co-facilitates as needed.
• May represent the Housing Authority at business and community meetings and/or give presentations.
• Works constructively to establish and maintain effective relationships with a wide range of people and position levels as well as public and private organizations.
• Acts as liaison with other departments, outside agencies, residents and other key stakeholders.
• May utilize analytical software such as ArcGIS, mapping and geospatial and/or others, to collect and analyze data, draw charts and graphs of housing and related data to make comparisons, show trends, make projections and explain results.
• Performs other duties as assigned.

Benefits

• The posted salary is an estimate of the potential annual pay. Final offer will be dependent on qualifications and experience.
• Candidates are expected to start at step one of an eight step salary range unless there are special exceptions in accordance with agency Personnel Rules.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level