Program Design and Development Manager
About The Position
The Program Design & Development Manager will report to the Director of Account Management, while working with the Production and Quality Team, Account Managers, Client Growth and Expansion Managers and Business Development Managers. The individual will support water management program (WMP) delivery, including: ASHRAE ST108 Safety ASHRAE ST514 Sterile Processing Construction The Program Design & Development Manager will be assigned to an Area and support all development work within that geography. If demand is high in another area, this role may also support another Areas workload. If capacity allows, this role will also support with WMP reassessment work for clients within the area.
Requirements
- Bachelor's Degree
- Excellent interpersonal, verbal and written communication skills
- Excellent presentation and team facilitation skills
- Skilled in asking clarifying and confirming questions, listening, and facilitating group discussion to determine action plans
- Willing to work in urgent and/or emergent situations, and under changing circumstances
- Self-motivated and directed. "Can do" attitude
- Extreme attention to detail and timelines
- Flexible, accountable, and able to work independently
- Strong desire to learn new concepts
- Demonstrate commitment to high ethical standards and a diverse workplace
- Ability to adapt to a fast paced, continually changing business and work environment while managing multiple priorities
- Must be highly skilled in the use of personal computers and related software applications, including but not limited to intermediate knowledge of the following software products: Google Suite, Microsoft Excel/PowerPoint/Word.
Nice To Haves
- Bachelor of Science (B.S.)
- Water-related experience in engineering or the sciences (e.g., microbiology, chemistry)
- 3 to 6 years of job experience
- Understand potable and utility building water systems and applications of water management beyond traditional waterborne pathogens of focus (e.g., Legionella )
- Experienced technical communication
- Experience in agile project management software (Jira ad ClickUp)
Responsibilities
- Collects, assimilates, and analyzes data to generate Water Management Programs
- Develops and maintains internal and external customer relationship by applying knowledge of water management and team dynamics
- Develops WMP documentation with regional and corporate sales team members, including direct interface with clients
- Supports documentation of site information, WMPs, meeting documentation to capture team decisions, and internal meetings to generate comprehensive project records
- Conducts water system surveys for Water Management Program developments of varying size and use
- Manage project timelines to ensure on-time delivery of WMP deliverables
- Utilize internal quality processes to confirm WMP documentation is defensible
- Support clients in water management education
- Learns continuously to stay up to date on industry standards and best practices
- If capacity allows, this role will also support with WMP reassessments
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
