Program Coordinator

The University of Texas at Austin•Austin, UT

7d•Onsite

About The Position

The University of Texas at Austin (UT Austin) is one of the largest public universities in the United States and is the flagship of The University of Texas System. UT Austin enrolls more than 52,000 students studying in almost 120 bachelor’s degree programs and more than 220 graduate programs across 18 colleges and schools. UT Austin is steadfastly committed to global engagement and is home to more than 5,600 international students and 1,500 international scholars from more than 130 countries, with more than 530,000 living alumni in 176 counties around the world. Texas Global advances UT Austin’s academic mission by leading, supporting, and coordinating the university’s international engagement efforts, fostering strategic partnerships on campus and abroad, welcoming a cadre of impressive international students and scholars to campus, and creating opportunities for students and faculty to engage with peers and institutions around the world. Texas Global is comprised of nine units, home to over 140 staff members, and continued growth of the organization is expected. Purpose Responsible for advising students and managing a portfolio of education abroad programs. Duties include designing and promoting programs, participant recruitment, application review and selection, development/execution of pre-departure and re-entry sessions, coordination with domestic and international partners, and associated administrative tasks.

Requirements

Demonstration in application materials and interview of the following competencies typically acquired through a bachelor's degree and three years of relevant experience or a master’s degree and one year of relevant experience: Experience developing or managing programs or projects and working well in a team environment.
Experience working with college students or similar populations.
Exhibit professional demeanor in all activities and interactions, focusing on strong interpersonal/intercultural communication skills.
Effective problem-solving skills and quality decision-making; results-oriented; strong organizational abilities; demonstrated experience managing multiple priorities effectively
Strong customer focus, including students, faculty, staff, and external partners; and ability to maintain composure in stressful situations.
Knowledge of student health, safety, and security issues in study abroad programs.
An equivalent combination of relevant education and experience may be substituted as appropriate.

Nice To Haves

Academic degree in higher education/international education or a relevant discipline and experience working in a higher education context.
Experience advising and coordinating exchange, affiliated, faculty-led, internships, or experiential programs abroad.
Significant experience living, studying, or working abroad.
Proven ability to initiate new programs/projects and assess the effectiveness of these activities to meet intended objectives.
Proficiency in a foreign language.

Responsibilities

Manage a portfolio of faculty-led programs and ensure the completion of administrative processes associated with the successful delivery of these programs.
Build and maintain professional relationships with key constituents.
Serve as the primary contact for students, faculty, and providers/partners, and as a liaison to academic advisors and campus offices regarding education abroad programs and policies.
Support the development of new faculty-led programs based on the needs of students and/or academic partners on campus.
Manage and evaluate existing education abroad program offerings in countries as assigned.
Actively contribute to proposal cycles and program reviews.
Recruit, advise, admit, and prepare students for assigned programs.
Provide students with appropriate academic and program advising.
Design and manage information sessions, pre-departure orientations, and returnee sessions individually or as a team.
Support and contribute to the promotion of programs relevant to a cluster of academic units including, but not limited to: reciprocal exchange, affiliated, faculty-led and internship/experiential.
Work directly with assigned academic units to successfully advise students in those units, integrate education abroad into academic degree plans, develop a strong understanding of the academic structure of degree plans and departmental goals related to internationalization, identify opportunities for academic collaborations, and conduct activities supporting mutual goals.
Ensure the completion of administrative processes associated with the functions above, either directly or through the supervision of student employees.
Participate in staff meetings, special projects, and committees, including office-wide strategic planning and policy development.
Collaborate on the processing of academic credit and other associated administrative tasks.
Contribute as needed to help manage student incidents abroad in collaboration with Education Abroad leadership and Texas Global’s Global Risk and Safety team.
Work with Texas Global’s Marketing and Communications team and assistant directors to develop marketing materials for fairs, tabling opportunities, events, presentations, and poster events.