Program Coordinator

Brightli • Springfield, MO

9d • Onsite

About The Position

Are you passionate about making a meaningful impact in the lives of others while leading a dedicated and compassionate team? Join our collaborative organization where your leadership and coordination skills will directly support individuals in achieving independence and personal goals. As a Program Coordinator, you will play a vital role in shaping quality care, fostering positive outcomes, influencing service excellence, and driving team success—all while working in a supportive, mission-driven environment that values growth, empathy, and innovation. In this role, you will oversee daily operations within designated service areas, ensuring high-quality, person-centered services are delivered in both in-home and community-based settings. You will coordinate care, support staff development, monitor compliance, and maintain a safe, structured, and empowering environment for individuals served.

Requirements

• Bachelor’s degree from an accredited college or university
• Relevant experience in the field of Developmental Disabilities may substitute year-for-year for the required degree
• Must have reliable means of communication
• Must possess strong reading and writing skills with the ability to clearly document and communicate information
• Current driver’s license, acceptable driving record, and current auto insurance required
• Must have a vehicle with a functioning air conditioner and heater if transporting clients
• Ability to be on-call according to regional office schedule
• Ability to assist with physical transfers or lifting, as needed based on individual support requirements

Responsibilities

• Coordinate and lead the development and implementation of Individual Support Plans (ISPs) to ensure measurable, person-centered outcomes
• Supervise, mentor, and support staff to deliver high-quality services and foster professional growth
• Monitor the health, safety, and well-being of individuals through regular site visits and ongoing communication
• Collaborate with nurses, support staff, and interdisciplinary teams to ensure medical and daily living needs are effectively met
• Facilitate opportunities for community engagement and the development of natural supports
• Maintain accurate client records, documentation, and compliance with service requirements and organizational policies
• Conduct regular audits, reviews, and quality checks to ensure services meet established standards
• Manage program budgets, track expenses, and prepare financial reports and variance analyses
• Ensure staff training requirements are current and aligned with individual care needs
• Promote a clean, safe, and supportive residential environment, including oversight of procedures such as medication and financial tracking
• Perform additional duties as assigned to support program success

Benefits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Paid time off
• Health, dental, vision, retirement, life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level