Program Coordinator

Portfolio Resident Services•Houston, TX

About The Position

The Program Coordinator is an integral member of PRS’s mission to improve the quality of life for individuals, families, and senior citizens in affordable housing communities. The role provides CORES-certified resident services through programs that build knowledge and marketable skills, promote healthy lifestyles, and support families. The coordinator serves as a link between PRS and the affordable housing community, maintaining visible, professional, cooperative, and courteous relationships with residents, property staff, and management. The role plans and implements a monthly calendar of developmental activities and essential resources that address residents’ social, educational, and economic needs, while overseeing donations, resident engagement, and volunteer efforts. The position is part-time and flexible, requiring one workday per week, generally from 12 p.m. to 5 p.m. Occasional evening or weekend availability may be needed, typically one to two times per quarter.

Requirements

Must be available to work one day per week, with hours from 12 p.m. to 5 p.m. on a weekday.
Occasional evening and weekend availability may be required, typically one to two times per quarter.
Ability to attend quarterly team meetings.
Ability to work independently without supervision and multitask.
Strong organizational and administrative skills.
Effective written and oral communication skills.
Comfort using company-issued technology, including an iPad, and basic applications for communication, reporting, and program tracking.

Nice To Haves

Relevant experience in education, social work, nonprofit work, or a related field; volunteer experience will be considered.
Experience working with children, teens, adults, and/or senior citizens.
Familiarity with community and social service resources.
Self-starter who is organized, resourceful, quick to learn, self-disciplined, and able to multitask.
Outgoing, enthusiastic, compassionate, and interested in serving the community.

Responsibilities

Provide a welcoming atmosphere for residents and serve as an initial point of contact at the community center.
Prepare monthly reports using the activity calendar, sign-in sheets, contracted program hours, and activities offered.
Design and post monthly calendars and update flyers weekly to advertise on-site programs and activities.
Distribute materials door-to-door throughout the property, including using stairs.
Oversee program offerings and activities, recruit volunteers, solicit donations, and work with community partners.
Regularly log communications with volunteers and community partners, as well as donations, and submit a monthly log.
Provide residents with information about local resources and assistance.
Encourage resident participation in planning and activities and determine whether additional services or programs are needed.
Communicate resident needs to personnel so they can be addressed proactively.
Independently monitor, observe, and interact with children, adults, and/or seniors.
Maintain sign-in sheets for every activity and program offering, regardless of attendance.
Use the tax-exempt certificate and number responsibly.
Monitor monthly petty cash and replenish consumable goods, supplies, paper, office supplies, and basic cleaning supplies.
Supervise use of the community center and keep it clean and organized.
Keep PRS binders, documents, and forms neatly organized and available upon request to property management and resident services personnel.
Attend quarterly team meetings.
Perform other duties as assigned by direct management and/or PRS corporate staff.