Part-Time Program Coordinator

American Society of Civil Engineers (ASCE)

6d•Hybrid

About The Position

The American Society of Civil Engineers (ASCE) seeks a part-time (20 hours a week) program coordinator to provide administrative and customer support for the Civil Engineering Certification (CEC) program. This position provides customer service/applicant management, data management, reporting and tracking, record-keeping, administrative support, and assistance/preparation for annual renewal efforts and certification program improvements.

Requirements

Two- or four-year degree or equivalent work experience
Proficiency with MS Office Suite and an AMS or CRM
Demonstrated success providing administrative and logistical program support
Ability to prioritize tasks, manage time and be flexible.
Strong written communication skills with the ability to proofread and copy-edit.
Strong customer service skills.
Ability to work in a team environment and independently.
Ability to multi-task and meet deadlines

Nice To Haves

2-3 years of experience working with an Association in the certification field or similar

Responsibilities

Responding to all inquiries for the certification program, requirements, and process details
Processing applications (downloading/organizing application materials for review) and submitting data to review committees
Processing certification materials, composing correspondence, and preparing, assembling, and mailing certification packets and other correspondence
Maintaining and updating certification records and transactions in the database
Developing and maintaining a digital filing system for all applicants of CEC certifications including re-organization and management of shared CEC email accounts
Generating program reports tracking program performance/metrics to meet accreditation requirements (including applications, new certifications awarded, and renewals)
Identifying, recommending, and implementing improvements/efficiencies in certification operations
Assisting manager in maintaining program compliance and on-time reporting with all accrediting agencies
Assisting in the development, maintenance & distribution of all documentation, including policy and procedure manuals
Assisting with promotion and communications activities such as: Responding to all CEC outreach requests for program materials at industry events/conferences.
Coordinating publication submissions related to promoting CEC and its' certification programs.