Program Coordinator
About The Position
Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”. We offer a wide range of career opportunities from entry level to management in retail, human services, and administrative fields. Learn more about working at Goodwill [https://www.goodwillswpa.org/work-at-goodwill/why-work-at-goodwill]. You can help. We can show you how.
Requirements
- High school diploma or equivalent AND 6 years of experience required.
- Associates degree in Human Services, Psychology, Social Work or other related field AND 4 years of experience required.
- Bachelor’s degree in Human Services, Psychology, Social Work or other related field AND 2 year of experience required.
- Experience must be related to working with individuals residing in a shelter and/or receiving homeless services, required.
- Qualified candidates must have a valid driver's license, active insurance policy, and reliable transportation for local travel.
- Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) prior to their first day of employment.
Nice To Haves
- Experience with coordinating community services, preferred.
Responsibilities
- Maintain a safe and secure environment, including awareness of visitors and volunteers throughout the facility.
- Communicate knowledge and information effectively across the department and interdisciplinary teams to build capacity, increase collaboration, ensure effective information flow, and inform on the department's strategic efforts.
- Plan, direct, train and evaluate the work of program staff; hiring for vacancies as needed.
- Collaborate with department leadership to identify and pursue methods to reduce duplication, enhance client outcomes, and align services more strategically and effectively.
- Maintain collaborative relationships with all stakeholders (participants, employers, funders, fellow Goodwill employees and departments, etc.) to ensure quality service delivery and successful outcomes, including attendance at meetings, trainings, etc. as needed.
- Assess and support the development and implementation of appropriate wrap-around services including but not limited to case management, workforce development, education and training, wellness, and other related family supportive services that result in participants’ successful transition.
- Assist the Director to establish Pleasant Valley Men’s Shelter as the regional leader in community support service delivery which includes establishing and maintaining relationships with other providers and funders.
- Ensure the program(s) adhere to all guidelines and requirements to maintain applicable credentials, certifications, compliance, etc.
- Serve as a certified team member in compliance with Greater Pittsburgh Food Bank program requirements.
- Ensure fidelity to program and/or departmental standards, accreditation and best practices; utilizing subject matter experts as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
