Program Coordinator Family Stability Ministry- Orlando FL

Catholic Charities of Central Florida Inc•Azalea Park, FL

8m•Onsite

About The Position

The FSP Program Coordinator is responsible for coordinating the Family Stability Program and analyzing processes. This role interfaces and communicates with the FSP Program Director for operational coordination with Case Managers, leads data collection and analysis to support Program Quality Indicators, and provides Grant Contract Management data for provider invoicing. The coordinator also engages in issue follow-up and resolution.

Requirements

Bachelor Degree or related experience of no less than 3 years in an office setting.
Proficient in Microsoft 365.
Proficient with basic computer software such as word processing and spreadsheet applications.
Strong analytical skills.
Organized and pays strong attention to detail.
Ability to work well with other coordinators to reach organizational goals, as well as independently with minimal supervision.
Extremely detail oriented.
Strong interpersonal skills.
Excellent verbal and written communication skills.
Quick learner.
Inquisitive, eager to learn, self-starter.
Exhibits passion, optimism, enthusiasm, proactive/responsiveness, imagination.
Strong sense of ownership & urgency.
Able to manage multiple tasks.
Able to complete work independently while functioning in a team setting.
Able to manage and meet multiple reporting deadlines.
Requires an appreciation and respect for the Catholic Church and its teachings.
Must conduct themselves in a manner consistent with and supportive of the mission and purpose of the Church.
Public behavior must not violate the faith, morals or laws of the Church, or the policies of the diocese.

Nice To Haves

Previous experience in a similar position may be preferred.
Filing experience, a plus.

Responsibilities

Coordinate, oversee, and collect case manager data for use in provider invoicing.
Assemble, deliver, and/or communicate data to Program Coordinator for provider invoicing and reimbursement requests, and respond to data or clarification requests.
Perform regular Data Quality checks on case manager grant timesheets, client backup documentation, and cross-reference expenditure reports with case manager grant workbook entries for accuracy.
Prepare data for PQI meetings.
Participate in FSP-PQI meetings, facilitating communication and interpretation of data results.
Schedule FSP team meetings, coordinate and prepare agendas with the FSP Director, take meeting minutes including action items, and confirm with follow-up emails.
Handle day-to-day administrative tasks, maintain information files, and process paperwork.
Provide and communicate general and specific FSP provider information and directives to the FSP team and follow up as needed.
Coordinate FSP assigned vehicle logs and record keeping.
Develop provider relationships and interface with providers to clarify contract precepts, form templates, data entry, and other FSP team matters.
Create and maintain a listing of community contacts in SharePoint.
Interact with FSP volunteers, developing their work schedules, assignments, and interactions with the Case Manager team.
Assist Sr. Director of Programs with community and/or internal communication development using PowerPoint or other software.
Learn all software employed by Case Managers such as Charity Tracker, HMIS, Adystech, Microsoft office applications, and other provider databases for client case notes and data, and pull reports from these databases.
Organize and become conversant with all grant precepts and requirements administered and fulfilled by the Case Management team.