Program Coordinator

Eating Recovery Center•Chicago, IL

3d•$18 - $29•Onsite

About The Position

At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same. As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery. Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope. When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always. Here, your work matters. Your ideas matter. You matter. If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here. Come build hope. Come save lives. Come grow with us.

Requirements

High School Diploma or GED (required for PC I, PC II, PC III).
Minimum of one (1) year of direct patient care experience (required for PC II).
Minimum of six (6) months of experience in a behavioral health or related field (required for PC III).
Valid driver’s license with a safe driving record (required only at locations operating company vehicles or requiring driving on behalf of the company).
Washington teammates must hold a state credential (may be pending at time of hire).
ServSafe certification may be required depending on state and local licensing regulations.

Nice To Haves

Mental Health/Psych Tech or CNA certification (preferred for PC I).

Responsibilities

Provide direct patient care, including supervision and support for inpatient, residential, and partial hospitalization patients.
Offer structure and boundaries for patients.
Provide bathroom and milieu support.
Contribute to the implementation of therapeutic programming, including care delivery and program documentation.
Provide mealtime support, assisting patients with dietary needs and supervising meals and snacks.
Maintain daily program structure by following the program schedule.
Complete observation rounds and safety checks as ordered by a physician.
Work with patients on de-escalation and implementing coping skills per treatment plan.
Conduct room searches and luggage searches.
Take patients out on fresh air breaks and mindful movement exposures.
Provide ongoing bathroom monitoring.
Take patient vital signs, weights, and urine Specific Gravity (may vary by location and program).
Participate in group facilitation and ensure compliance with documentation in EHR.
Support group outings.
Participate in all meals and snacks with patients as needed.
Provide meal support through coaching and skills at eating disorder treatment locations.
Ensure adherence to allergy-safety system.
Complete all appropriate documentation, including patient observations, meals, and events.
Provide patient transportation for medical appointments, outings, grocery shopping, or other facility needs.
Distribute mail and packages daily.