Program Coordinator, WATC

University of Arkansas SystemFort Smith, AR
$48,000 - $52,000Onsite

About The Position

The Western Arkansas Technical Center (WATC) is a regional secondary technical center that provides concurrent credit educational opportunities for high school juniors and seniors. The Program Coordinator supports student recruitment, registration, retention, career exploration, job placement, and student success initiatives while serving as a key liaison among students, high schools, the college, and the business community. The Program Coordinator serves as a student advocate, promoting student engagement and academic success through advising, enrollment support, and individualized assistance. Responsibilities include collaborating with high school principals, counselors, instructors, and parents; presenting program information to prospective students and community stakeholders; maintaining accurate student records; coordinating scheduling and competency testing; and assisting with the planning and implementation of student orientation and special events. Additionally, the Program Coordinator represents WATC in interactions with business and industry partners, campus departments, and secondary school personnel. This position reports to the Executive Director of Early College Programs. This is a twelve-month position.

Requirements

  • Bachelor’s degree and three years related work experience in a higher education or public school setting working with juniors and seniors.
  • Ability to work in a technological environment demonstrating proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Excellent oral and written communication skills
  • Demonstrate strong attention to detail
  • Must be able to work in a quality-focused service environment with excellent organizational skills, customer service and in a professional manner
  • Ability to write and speak clearly and persuasively in positive or negative situations; read and interpret written information.
  • Ability to edit work for accuracy and thoroughness, and to monitor own work to ensure quality.
  • Ability to maintain confidentiality in communication and materials
  • Ability to problem solve issues that arise.
  • Ability to work in a team atmosphere.
  • Ability to communicate efficiently and effectively with employees, students, and community members.
  • Ability to effectively manage a variety of tasks in an accurate and efficient manner
  • Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

  • Experience in high school or secondary technical center would be a plus.
  • Master’s degree preferred.

Responsibilities

  • Advise, register, and enroll area high school students in WATC programs
  • Proactively address student academic alerts through campus systems and collaborate with parents, counselors, and instructors to resolve academic concerns and support student success
  • Collaborate with faculty to address and resolve student issues when the Executive Director is unavailable
  • Coordinate recruitment activities with all area high schools for the WATC program
  • Assist in communication of program/student information to partner school districts, students, and parents/guardians
  • Coordinate student login and ID dissemination
  • Assist in coordination of industry certifications/exams for WATC students
  • Other duties as assigned.
  • Responsible for maintaining a positive work atmosphere by acting and communicating in a manner to foster teamwork and by providing leadership to subordinates.
  • Requires consistent on-time attendance.

Benefits

  • university contributions to health, dental, life, and disability insurance
  • tuition waivers for employees and their families
  • 12 official holidays
  • immediate leave accrual
  • a choice of retirement programs with university contributions ranging from 5 to 10 percent of employee salary.
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