Program Coordinator

State of Indiana•Indianapolis, IN

1d•Onsite

About The Position

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Department of Child Services (DCS): Join a group of passionate, dedicated public servants to support one of Indiana’s most critical missions! The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon our MVP foundation: Mission: Champion Indiana’s future by protecting children and strengthening families with compassion and determination. Vision: Every child in Indiana thrives in a safe, loving, forever home. Purpose: Ignite hope. Cultivate joy. Role Overview: The Program Coordinator for the Parent Locate Service (PLS) Unit helps ensure child support collections are processed accurately and that families receive financial support on time. I You will assist with locating absent parents, researching participant information, processing and releasing vehicle liens, and managing high‑volume mail, calls, and title documents. Your work directly supports statewide child support enforcement and the Vehicle Lien Project. This is a first‑shift position working 7.5 hours per day (37.5 hours per week). You may choose one of the following schedules. Each schedule includes a one‑hour lunch and two 15‑minute breaks. If you prefer a 30‑minute lunch, your shift end time is adjusted accordingly. Monday - Friday: 7:00 AM - 3:30 PM Monday - Friday: 7:30 AM - 4:00 PM Monday - Friday: 8:00 AM - 4:30 PM Overtime is not offered for this role. Flex time may be approved with prior supervisor arrangement. This position is in the central DCS offices at the Indiana Government Center in Indianapolis, Indiana. Salary: The salary for this position traditionally starts at $34,216.00 per year, but may be commensurate with education or work experience. Use our Compensation Calculator to view the total compensation package.

Requirements

General knowledge of the program area.
Basic knowledge of the rules and regulations pertaining to the assigned program area and its affects upon other agency operations.
Ability to gather and compile program materials.
Ability to communicate effectively.
Ability to operate effectively in a group decision-making process.
Tact in dealing with other agency personnel and the public.
Basic knowledge of accounting principles.
Ability to perform essential functions with or without reasonable accommodation.

Nice To Haves

A degree is not required.

Responsibilities

Compile information relative to the assigned program area.
Coordinate correspondence for information requests.
Organize and maintain current and historical files related to the program.
Organize program reports, applications, and maintain consultative services.
Maintain and organize program assets.
Prepare all program related training materials.

Benefits

Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 in election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
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