Program Coordinator

Paul Davis Restoration•Tukwila, WA

13d•Onsite

About The Position

The Project Coordinator is responsible for supporting the coordination and administration of residential and commercial restoration projects, including water, fire, mold, storm, reconstruction and contents services. This role works closely with internal teams, subcontractors, customers, and vendors to ensure projects progress efficiently, deadlines are met, and company standards are upheld. The ideal candidate is highly organized, detail-oriented, and customer-focused, with strong communication and problem-solving abilities. Key responsibilities include maintaining project documentation, monitoring project progress, and ensuring a high level of customer satisfaction throughout the restoration process.

Requirements

High School Diploma or equivalent
Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)

Nice To Haves

Familiarity with systems such as Xactanalysis, and DASH (also known as RMS or COTALITY) is a plus
Experience or basic knowledge in building construction and restoration processes preferred
Professional appearance and courteous manner

Responsibilities

Fields calls from customers and team members and builds rapport
Support the Project Management and Estimating teams in building and maintaining client relationships.
Maintain organized project documentation and filing systems.
Coordinate communication with customers regarding project schedules, timelines, and updates.
Maintain accurate records of customer communication and project activity.
Maintain subcontractor documentation, coordination, and compliance tracking.
Coordinate subcontractor and supplier prequalification and registration requirements.
Learns new things about construction and building homes
Has fun and is part of a growing business
Ensure compliance with standards and regulations utilizing internal office systems