Program Coordinator

Team Architects•Alamo Heights, TX

4d•$60,000 - $80,000•Onsite

About The Position

The Program Coordinator is responsible for supporting the day-to-day operations and delivery of our products, programs, and educational offerings. This person helps create an exceptional experience for our students and customers across all levels of education within the program, from initial onboarding through continued education and advanced offerings. The Program Coordinator works closely with leadership, instructors, team members, and students to coordinate communication, scheduling, educational resources, events, program materials, and ongoing projects.

Requirements

Excellent communication skills with confidence on the phone
Strong listening and organizational skills
The ability to take a loose conversation or idea and turn it into a checklist, timeline, and completed project
The ability to spot inefficiencies and propose better systems
Detail oriented to maintain accurate records
Comfortable learning new software quickly
High GPA or demonstrated ability to learn quickly
Self-motivated with the ability to work independently.
Coachable, persistent, and committed to continuous improvement.
Positive attitude, strong work ethic, and ownership mindset.

Nice To Haves

The ideal candidate is comfortable working with a leader who likes to talk through ideas, challenges, and processes collaboratively—and is skilled at taking those conversations and turning them into organized action, follow-up, and completed projects.
They enjoy talking to people and naturally know how to build rapport without sounding scripted.

Responsibilities

Serve as a primary point of contact for students and customers across our products and educational programs.
Help students navigate the different levels of education, resources, schedules, meetings, and platforms available to them in a timely manner
Identify concerns and determine when something needs to be escalated to leadership or the appropriate team member.
Coordinate schedules, onboarding, classes, one-on-one sessions, meetings, workshops, and continued education.
Draft and send student & vendor communications, announcements, reminders, and follow-ups.
Create and maintain checklists, procedures, spreadsheets, and internal resources.
Assist with planning and coordinating educational events, workshops, meetings, and student experiences.
Organize documents and educational materials and maintain accurate information
Learn and manage new platforms and technology as needed.
Identify inefficient processes and help create better systems.