Program Coordinator - Case Management

Medical University of South Carolina•Charleston, SC

About The Position

The Program Coordinator – Case Management reports to the Manager of Case Management. Under general supervision, the coordinator supports RN Case Managers and Social Workers in their work with the interdisciplinary healthcare team across the continuum. The role coordinates payer communication, implementation of transition plans, delivery of patient documentation, and other duties supporting case management department functions. The position performs professional duties in its assigned program area, which may include assisting with establishing new programs or modifying existing ones; conducting surveys and studies of problems and needs; making recommendations; maintaining current knowledge of assigned program areas; and reviewing, evaluating, and reporting on program activities. The role may provide technical assistance and training to staff, management, the public, and other governmental entities. It may also plan, supervise, and participate in agency programs, review workload and operating procedures, determine priorities, and make staff assignments.

Requirements

  • Bachelor's degree and one year of work experience; or a high school diploma or equivalent and 2 to 4 years of work experience.

Responsibilities

  • Support RN Case Managers and Social Workers in their work with the interdisciplinary healthcare team across the continuum.
  • Coordinate payer communication.
  • Coordinate implementation of transition plans.
  • Coordinate delivery of patient documentation.
  • Perform other duties supporting case management department functions.
  • Assist in establishing new programs or modifying existing programs.
  • Conduct surveys and studies of program problems and needs, and make recommendations to appropriate officials.
  • Maintain up-to-date knowledge of assigned program areas.
  • Review, evaluate, and report on assigned program areas.
  • Provide technical assistance and training to staff, management, the public, and other governmental entities regarding assigned program areas.
  • Plan, supervise, and participate in agency programs.
  • Review workload and operating procedures, determine priorities, and make staff assignments to control workload.
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