Program Coordinator

University of New Hampshire
•$24 - $28•Remote

About The Position

The Program Coordinator supports the CEO & Family Enterprise Center, a membership organization serving family and privately held New Hampshire businesses and an outreach arm of UNH. The Center’s three revenue-generating programs—the Center for Family Business, the CEO Speaker Series, and CEO Peer Groups—run on a monthly September-to-May calendar. The Coordinator assists with planning and delivering programs, membership and sponsorship engagement, and external relations through public relations and other outreach campaigns. This position reports to the Center’s Director and is part of a small, collaborative team. It is project-based, flex-time, and predominantly remote, with onsite attendance required for program meeting days—roughly ten half-days during the academic year. Although part-time, the role requires regular work-week hours to be determined with the Director; typical hours average 10–15 per week, depending on the program schedule.

Requirements

  • Bachelor’s degree or higher.
  • Equivalent of 5–8 years of experience in project management and/or business relations.
  • Strong interpersonal skills for formal and informal communication with New Hampshire’s business community.
  • Ability to manage multiple event-coordination tasks simultaneously, make timely decisions, and move projects forward.
  • Self-motivation and ability to work independently as part of a small, collaborative team.
  • Comfort working in the business sector and enthusiasm for New Hampshire businesses.
  • Strong task-management and problem-solving approach.
  • Regular work-week availability, with hours determined in coordination with the Director.

Nice To Haves

  • Membership engagement experience.

Responsibilities

  • Coordinate on-site production details for Family Business Programs and the CEO Speaker Series, including venue logistics, timing, food, and audiovisual needs.
  • Manage event registrations, signage, registration calendars, and attendee inquiries and RSVPs.
  • Prepare for speakers through content and logistics meetings; coordinate sponsor needs and ensure current sponsor logos are available.
  • Support members onsite by greeting them, anticipating needs, and helping provide a positive experience.
  • Create and manage processes for thanking and recognizing speakers, including sharing photos and posting updates to the website and social media.
  • Maintain internal program trackers and task lists; prepare welcome slides, name tags, and reminder emails.
  • Create and manage biweekly email campaigns promoting programs and sharing member news, news of interest, and content of interest.
  • Develop theme-based content for upcoming programs, gather relevant resources, and create engagement opportunities for members and prospects.
  • Produce regular member features and spotlights for email campaigns.
  • Coordinate program flyers with speakers and the graphic designer; promote events through the website, email, social media, and other suitable channels.
  • Manage the Center’s LinkedIn page; write and distribute press releases and calendar links when appropriate and approved by speakers.
  • Regularly update the website, including program and speaker calendars, membership lists and directory pages, and photos.
  • Represent the Center with members and sponsors through in-person interactions and regular communications; lead creative membership engagement efforts.
  • Respond to prospect inquiries and membership information requests; manage communications for new memberships, sponsorships, and renewals.
  • Work with UNH Central Billing to invoice, track, and monitor membership.
  • Assist with sponsorship onboarding and relationship maintenance.
  • Coordinate financial reviews to monitor the Center’s fiscal health and prepare for quarterly Advisory Board meetings.
  • Manage the Center’s Constant Contact database and program folders, including auditing membership lists, entering membership information, and organizing communications.
  • Develop an online resource library using presenter materials and other relevant sources; lead creation of an online presenter-request form.
  • Collaborate with the team to update and digitize forms and intake processes.
  • Assist the Director with quarterly Advisory Board meeting preparation and execution, including agendas, minutes, financial dashboards, and logistics.
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