Program Coordinator

Eating Recovery Center•Northbrook, IL

2d•$18 - $29

About The Position

The Program Coordinator (PC I, PC II, or PC III) provides direct care, supervision, and support to inpatient, residential, and partial hospitalization patients. The role helps maintain structure and boundaries, provides bathroom and milieu support, contributes to therapeutic programming and documentation, and supervises patients during meals and snacks while supporting their dietary needs. The position requires willingness to work at ERC Pathlight local sites as assigned, compliance with certification and regulatory requirements at each practice location, and schedule flexibility to meet staffing needs. Employees must be available for weekends, holidays, and on-call shifts as business needs require and applicable labor laws permit. Work schedule: Sunday, Tuesday, and Friday, 6:30 p.m.–7:00 a.m. Duties may vary by location and program.

Requirements

Program Coordinator I: High school diploma or GED.
Program Coordinator II: High school diploma or GED and at least one year of direct patient-care experience.
Program Coordinator III: Bachelor’s degree in behavioral health or a related field and at least six months of experience in a behavioral health or related field.
Valid driver’s license and safe driving record when working at locations that operate company vehicles or require driving on the company’s behalf.
Washington teammates must hold a state credential; it may be pending at the time of hire.
ServSafe certification may be required depending on state and local licensing regulations.
Ability to work at local sites as assigned and comply with certification and regulatory requirements for each practice location.
Availability for a flexible schedule, including weekends, holidays, and on-call shifts as required.

Nice To Haves

Mental Health/Psych Tech or CNA certification (preferred for Program Coordinator I).

Responsibilities

Maintain daily program structure by following the program schedule.
Complete physician-ordered observation rounds and safety checks.
Help patients de-escalate and use coping skills in accordance with treatment plans.
Conduct room and luggage searches.
Take patients on fresh-air breaks and mindful-movement exposures.
Provide ongoing bathroom monitoring.
Take patient vital signs and weights, and measure urine specific gravity where applicable.
Participate in group facilitation and complete related EHR documentation.
Support group outings.
Participate in meals and snacks with patients as needed.
Provide meal coaching and skills support according to the treatment team at eating-disorder treatment locations; perform other duties based on program and operational needs at other locations.
Provide administrative support around mealtimes as needed and ensure adherence to the allergy-safety system.
Complete required documentation, including patient observations, meals, and events during the shift.
Transport patients to medical appointments as needed and support other transportation needs, such as outings and grocery shopping.
Provide additional food-procurement support as needed, potentially once per week.
Distribute mail and packages daily.
Work at local sites as assigned and maintain schedule flexibility to meet staffing needs.
Work weekends, holidays, and on-call shifts as required by business needs and applicable labor laws.