ToRCH Care Anchor Hub Program Coordinator

Missouri Delta Medical Center • Sikeston, MO

4d • Hybrid

About The Position

The Transformation of Rural Community Health Care (ToRCH Care) Anchor Hub 27 Coordinator supports daily hub operations, partner communication, referral workflows, documentation, reporting, and care coordination activities. This non-clinical role serves as a central contact for healthcare, behavioral health, social care, and community partners to improve collaboration and address health-related social needs across the region.

Requirements

• Associate degree or equivalent education and experience in healthcare, social services, public health, care coordination, community health, patient navigation, case management, or a related field.
• Knowledge of care coordination, community resources, social determinants of health, Medicaid or high-need populations, and referral workflows.
• Strong organization, communication, analytical, and follow-up skills with the ability to manage multiple priorities.
• Proficient with Microsoft Office, spreadsheets, dashboards, referral systems, data entry platforms, and confidential information.

Nice To Haves

• Bachelor’s degree in public health, healthcare administration, social work, health informatics, or a related field preferred.
• Familiarity with community resources, Medicaid populations, healthcare systems, and regional service networks.
• Strong written, verbal, and interpersonal skills with the ability to engage diverse clients, partners, providers, and stakeholders.
• Ability to work independently and collaboratively while identifying gaps, barriers, and follow-up needs.

Responsibilities

• Coordinate hub operations, meetings, partner communication, follow-up tasks, and implementation activities.
• Serve as a liaison among hub leadership, providers, community organizations, referral partners, clients, and stakeholders.
• Support intake, referrals, resource navigation, outreach, and follow-up related to health-related social needs.
• Maintain documentation, track program activity, monitor deadlines, and assist with reports, agendas, minutes, and presentations.
• Identify workflow barriers, service gaps, documentation issues, or partner concerns and escalate them appropriately.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree