Program Coordinator

CAI•Indianapolis, IN

6d•Hybrid

About The Position

As the Program Coordinator, you will assist with agency onboarding, communication, coordination, and technical assistance while supporting data compliance and consistent implementation of MIH program standards. We are looking for a Mobile Integrated Health (MIH) Program Coordinator to assist with agency onboarding, communication, coordination, and technical assistance while supporting data compliance and consistent implementation of MIH program standards. This position will be a full-time, contract and on-site in Indiana (4 days in the field; one day in office).

Requirements

Experience in EMS, healthcare coordination, public health, or program support roles (2 years)
Strong organizational and communication skills
Ability to work independently across multiple agencies and stakeholders
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
Must be able to communicate with customers/team members over the phone and in person
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc

Responsibilities

Serve as points of contact for MIH agencies and community partners
Assist with MIH agency onboarding, training, and technical assistance
Support implementation of MIH workflows, standards, and expectations
Assist agencies with data submission, reporting timelines, and compliance requirements
Identify operational issues, trends, and support needs for escalation
Support preparation of reports, briefings, and program documentation
Coordinate closely with MIH Regional Leads and the MIH Data & Analytics Lead
Regularly attend local and regional emergency preparedness meetings in the assigned regions