Innis College Program Coordinator
About The Position
Innis College strives to provide a vibrant and inclusive small-scale community and campus home for its 2,250 undergraduate students, within a world-leading faculty and university. We value personalized support, genuine collaboration, and student empowerment, mentorship, and leadership. We are proud to have the first and only governing body at U of T with parity between students and staff/faculty. We seek to help develop students holistically and engage them on campus and beyond. The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, colleges and interdisciplinary centres, institutes and programs. We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world. Innis College offers the Writing & Rhetoric academic program, first-year learning through the Innis One and the FYF@Innis programs, and writing support to students through the Innis Writing Centre. The College also offers multiple opportunities for students to become involved in governance through the Innis College Council and its related Boards. Under the general direction of both the Vice-Principal of Innis College and the Directors of Writing & Rhetoric and the Writing Centre, the Innis College Program Coordinator is the first point of contact for general inquiries for all Innis academic programs and administration for internship courses. This includes coordinating admission and registration; liaising between students and the VP and program Directors, and with the Office of the Innis College Registrar and with the Faculty of Arts & Science; facilitating counselling and services to students while handling sensitive and confidential information; participating in the development and circulation of electronic and written promotional materials; coordinating meeting schedules, agendas, classroom bookings, action and follow-up items; coordinating the recruitment and hiring of teaching assistants, course instructors, sessional lecturers, and stipend instructors; maintaining information on digital platforms; coordinating tasks for projects and other strategic initiatives with stakeholders; and participating in College processes within a parity governance environment. The latter will entail keeping minutes for all Council and Board meetings and overseeing the scheduling of those meetings. The Program Coordinator will also assist the Writing Centre Director by preparing reports, managing instructor appointments and online appointment booking, helping to schedule meetings, and organizing the job application process for new Writing Centre instructors. The Program Coordinator will support Innis College through outreach and recruitment, and must have a willingness and ability to drive and promote Innis programs and events to further build the Innis community and alumni network.
Requirements
- Bachelor's Degree or acceptable combination of equivalent experience.
- Minimum three (3) years experience providing program and course support and guidance to students.
- Experience reviewing, assessing, and determining appropriateness of applications.
- Experience working with undergraduate students on academic guidelines and procedures, preferably within the Faculty of Arts & Science.
- Demonstrated experience developing and providing a strong client service experience and culture.
- Experience preparing reports, conducting data analysis, writing and editing documents and correspondence, and compiling data.
- Experience facilitating and organizing meetings.
- Strong organizational and time-management skills.
- Excellent writing and oral and interpersonal skills with a superior service orientation and ability to deal tactfully, personably, and effectively with staff and faculty, with students at all levels, as well as with the general public; ability to maintain confidentiality.
- Demonstrated attention to detail with an ability to manage event logistics and to coordinate multi-step committee activities.
- Demonstrated ability to understand and interpret procedures, and guidelines and to coordinate information and correspondence with minimal review.
- Demonstrated ability to exercise good problem-solving skills and judgement to deal with a variety of responsibilities in a high-volume environment, with frequent interruptions.
- Strong computer and keyboarding skills, advanced knowledge of MS applications (Word, Excel and Outlook Calendar, Adobe Acrobat) in an MS Windows environment, proficiency with e-mail communication, web tools, and internet applications.
Nice To Haves
- Approachable
- Articulate
- Courteous
- Diplomatic
- Efficient
- Multi-tasker
- Organized
- Proactive
Responsibilities
- Advising students on program and/or course requirements by probing and providing a range of options and possible consequences
- Checking that program requirements are complete
- Coordinating the recruitment of teaching assistants, course instructors, sessional lecturers and/or stipend instructors; preparing draft employment letters using templates
- Coordinating course schedules
- Scheduling meetings and appointments
- Maintaining information on digital platforms
- Generating reports and taking meeting minutes
- Promoting programs and events via multiple channels and a variety of materials
- Handling sensitive and/or confidential information
- Planning and estimating financial resources required for programs and/or projects
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
