Program Coordinator (Family Court Program Coordinator)

State of Oregon • Eugene, OR

3d • $80,467 - $124,833 • Onsite

About The Position

The Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public. We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.

Requirements

• A bachelor’s degree in business or public administration, behavioral or social/human services, or a closely related field.
• At least three (3) years of increasingly responsible technical or professional-level program experience that typically supports the knowledge, skills, and abilities required for the position.
• Any combination of education and experience equivalent to seven (7) years of experience that typically supports the knowledge, skills, and abilities for the position.

Nice To Haves

• Experience fostering cooperative working relationships among staff, organizations, community partners, and other interested parties.
• Experience interacting with, and providing feedback to, all levels of management.
• Experience providing training related to complex programs and processes.
• Experience analyzing reports and developing policies and procedures.
• Experience acting as a project lead, coordinating work assignments, and providing information, guidance, or direction to groups as needed to accomplish projects.
• Proficiency using a computer to enter and retrieve data, perform research and analysis, and present findings to a supervisor or group.

Responsibilities

• Oversee and monitor the Family Court Assistance Office (FCAO), Lane County’s family law self-help program, ensuring its success by monitoring daily workflow, tasks and projects and providing status and data reports to management.
• Act as the subject matter expert who further develops the program and can explain policies, procedures, and standards adopted by the court.
• Work closely with management, judges, and community partners to identify and resolve self-represented litigant issues.
• Help and support Court Facilitators with court supplementary local rules, forms and instructions, and documents filed in court.
• Provide recommendations and feedback on program efficiencies.
• Assist with reviewing and updating topics on the website related to FCAO.
• Review documents for statutorily required notices, payment of court filing fees, and completion of mandatory parenting classes.
• Use case management and scheduling systems to accurately enter information.
• Train new and existing family court team members and judicial clerks and oversee work for accuracy and efficiency.
• Staff the Lane County Family Law Advisory Committee by setting up meetings, sending invites and reminders, and preparing meeting minutes.
• Assist the Program Manager for the Greater Oregon Facilitation Initiative (GOFI) with coverage, training, and program coordination.
• Assigned tasks may be changed to accommodate workload and organizational needs.

Benefits

• 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees).
• Optional insurances and flexible spending plans.
• 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
• Public Service Loan Forgiveness program eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level