Program Coordinator

FMI • Denver, CO

10d • Hybrid

About The Position

FMI’s Training Programs team is seeking a highly organized, client-focused Program Coordinator to support the planning and execution of our experiential learning programs. This role plays a critical part in ensuring seamless coordination, exceptional client experiences, and high-quality program delivery across our portfolio of offerings. The Program Coordinator manages program logistics, communication, materials, systems, and post-program follow-up. This position is ideal for someone who thrives in a fast-paced environment, enjoys balancing multiple priorities, and is energized by supporting leaders and clients across the industry.

Requirements

• Excellent verbal, written, and listening communication skills.
• Strong interpersonal and customer service capabilities.
• Ability to manage multiple priorities and meet deadlines.
• Exceptional attention to detail and commitment to accuracy.
• Strong organizational, time management, and project coordination skills.
• Ability to work effectively in fast-paced, collaborative environments with minimal supervision.
• Demonstrated judgment, problem-solving, and adaptability.
• Proficiency with Microsoft Office.

Nice To Haves

• Experience with Cvent, Salesforce, or NetSuite preferred.
• Experience supporting training, conferences, or corporate learning programs preferred.

Responsibilities

• Serve as the initial point of contact for client inquiries, outreach, and troubleshooting.
• Communicate with clients to ensure completion of pre-program requirements.
• Administer assessments across multiple programs and resolve technical issues with vendors and participants.
• Prepare, manage, and maintain all program materials, including production, shipping, and restocking.
• Track and maintain inventory of program materials and onsite resources.
• Coordinate logistics for client and staff travel, accommodations, meals, and onsite arrangements.
• Work with venues to confirm meal counts and shuttle service.
• Support registration processes in Cvent and Salesforce, ensuring accuracy and data integrity.
• Assist with invoicing, payment processing, and subcontractor expense audits in partnership with accounting.
• Complete post-event follow-up including distributing surveys, certificates, photos, and assessment results.
• Support ongoing program communication, program updates, and marketing outreach to participants and alumni.

Benefits

• Fully paid employee medical insurance
• Life insurance
• Long-term disability
• Additional benefit options
• Competitive 401(k)
• Paid time off (PTO)
• Parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree