Program Coordinator

Mass General Brigham•Boston, MA

4d•Hybrid

About The Position

The Program Coordinator in the Department of Patient Safety and Risk Management will work with quality and safety leaders at Mass General Brigham/BWH to provide program coordination, and analytical/decision-making support for BWH safety initiatives. This position requires leadership and program coordination skills, excellent interpersonal skills and organizational skills, professional maturity and analytic ability.

Requirements

Bachelor's degree required.
Administrative or program support experience 1-2 year required.
Fluency in PC/Microsoft applications including Word, Excel, Access, PowerPoint, Teams, Outlook, and Adobe Acrobat.

Nice To Haves

Clinical background and/or experience in patient safety, risk management coordination preferred but not required.
Master’s degree in business, health coordination, public health strongly preferred.
Experience in health care and prior use of medical terminology preferred.
Experience working in rL Solutions preferred.

Responsibilities

Responsible for project management support to Program Managers of multiple hospital wide patient safety initiatives.
Support committee chairs during and between meetings
Prepare agendas, minutes and follow-up on action items from meetings
Compose and/or compile/prepare correspondence, memoranda, presentations, forms, manuals, and reports using appropriate word processing, desktop publishing, presentation and spreadsheet tools
Develop comprehensive reports on ongoing programs and submit summary reports to management each month
Perform basic statistical calculations on data for reports and presentations
Coordinate daily schedules in collaboration with other team members
Responsible for administrative support for our online safety reporting system:
Performs tasks related new user set-ups and user scope updates and changes
Creates reports to support data analysis
Data analysis to support internal and regulatory tracking and reporting
Other duties as assigned
Responsible for coordination of case reviews and tracking of all related tasks and ensure timelines are completed in an efficient manner.
Works with Director, Patient Safety and Risk Management to perform other operational duties, as required