Program Coordinator

Crossroads YMCA•Crown Point, IN

4d•Onsite

About The Position

The Program Coordinator plays a hands-on leadership role in creating a safe, welcoming, and engaging gymnastics environment for youth, families, and staff. This position combines direct coaching and instruction with operational leadership responsibilities, including staff supervision, scheduling, member engagement, and program growth. This is an active, people-centered role that requires strong communication skills, adaptability, and the ability to lead by example on the gym floor. Approximately 80% of the role involves direct service work such as teaching classes, supporting participants, and serving as a substitute instructor when needed. The Program Coordinator helps ensure high-quality programming while supporting the YMCA’s mission of youth development, healthy living, and social responsibility.

Requirements

Minimum 1-2 years experience teaching Gymnastics, Dance, and/or Cheer.
Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
Excellent interpersonal, communication, and problem-solving skills.
Able to work independently and with minimal supervision.
Organized and detail oriented.
Adept computer skills in Office 365.
Must be able to work flexible hours including evenings, weekend, and holidays.
Ability to respond to safety and emergency situations.
Experience coaching gymnastics or youth program
Strong customer service and relationship-building skills
Experience working in youth development, recreation, or nonprofit environments
Ability to manage multiple priorities while maintaining professionalism
Passion for creating positive experiences for children and families
Visual, auditory, and verbal ability to communicate effectively.
Must have high level of alertness, concentration, and initiative.
Ability to lift 50 lbs. and stand, walk, or sit for extended periods of time; occasionally stoop/bend.
Maintain a neat and professional appearance at all times.

Nice To Haves

Enjoys Working Directly with Children and Families
Leads by Example
Thrives in Active Environments
Balances Coaching with Leadership
Is Organized and Adaptable
Values Mission-Driven Work
Communicates Well with Diverse Groups

Responsibilities

Overseeing Gymnastics, Dance, Cheer, & Ninja programs
Direct coaching and instruction
Staff supervision
Scheduling
Member engagement
Program growth
Teaching classes
Supporting participants
Serving as a substitute instructor when needed
Ensuring high-quality programming
Supporting the YMCA’s mission of youth development, healthy living, and social responsibility
Mentoring staff
Helping instructors improve
Creating a positive team culture
Maintaining accountability and structure
Managing schedules, staffing adjustments, payroll support, and member concerns
Keeping programs running smoothly
Providing staff feedback
Addressing performance concerns
Responding to member issues professionally and promptly
Creating a welcoming and inclusive environment for all participants
Building strong relationships with families and team members
Maintaining safe, organized, and engaging classes
Supporting staff development through coaching and feedback
Helping grow participation and retention within the gymnastics program
Responding professionally and quickly to member concerns
Demonstrating reliability, flexibility, and leadership presence
Supporting YMCA fundraising and community engagement initiatives