Program Coordinator

Vanderheyden Hall•Troy, NY

4d•Hybrid

About The Position

The Program Coordinator will monitor, maintain, and utilize a sound working knowledge of all program standards (OPWDD, CSE, and HIPPA). This role involves supervising, hiring, onboarding, mentoring, coaching, and terminating house managers to ensure a safe and successful environment for program individuals. The coordinator ensures the implementation of OPWDD Core Competencies and evaluates staff to ensure Direct Support Professionals display these competencies. They work collaboratively with House Managers to maintain adequate staffing levels, oversee program budgets, and ensure compliance. The role also includes overseeing and auditing individual funds, attending treatment team and annual meetings, and completing compliance inspections. The Program Coordinator ensures compliance violations are corrected, that direct care staff understand and can implement Staff Action Plans and behavior support plans, and maintains a safe environment by upholding agency policies. Responsibilities include reviewing individual and communication logs, participating in various meetings, and managing in accordance with applicable laws and regulations. The position requires attending internal and external training for professional development, checking email daily, ensuring individual medical needs are met, and maintaining a safe and sanitary living environment with adequate supplies. The role also involves participating in the Community Services Executive On Call rotation, assisting with maintaining individual benefits, and providing leadership to model the agency's philosophy and vision. The goal is to deliver and create a safe, therapeutic environment of care and display knowledge of community-based resources. Other duties as assigned by supervisor.

Requirements

High school diploma/GED required.
Will substitute degree requirement for previous supervisory experience within related field and related work experience in the field of human services.
1 Year supervisory experience.
3 years’ experience of related work in the human services field.
Valid New York State driver’s license with a clean driving record.
Ability to perform therapeutic holds based on approved interventions.
High level of communication skills is required.
Promotes and supports cultural diversity and competence and is strength-based.
Must be available to work a 40-hour work week with flexibility.
Must have a valid NYS driver’s license.
Must be able to lift and carry up to 25 pounds with or without reasonable accommodation.
Willingness to respond to the needs of a culturally diverse population.
Occasional travel to all residences.
Ability to deal positively with changing priorities in a fast-paced environment.
Display a positive, professional and proactive attitude to accomplish quality work that is in line with the agency’s mission statement.
Seek opinions, alternative view pointsin decision making.
Understand and respect the expertise and experience of others, appreciate the different views, and the perspective and limitations of other individuals.
Exhibits a professional, courteous demeanor with internal and external constituents.

Nice To Haves

Associate degree preferred.

Responsibilities

Monitors, maintains and utilizes sound working knowledge of all program standards (OPWDD, CSE and HIPPA).
Supervise, hire, on-board, mentor, coach and terminate house managers to ensure a safe and successful environment the program individuals.
Ensures the implementation of OPWDD Core Competencies.
Evaluates staff on an ongoing basis to ensure Direct Support Professionals are displaying the OPWDD Core Competencies.
Works collaboratively with the House Manger to ensure adequate staffing levels are maintained in each assigned program.
Oversees program budget and ensures compliance of budget.
Oversees and audits individual's funds to ensure regulatory compliance.
Attends and participates in treatment Teams and individual annual meetings.
Completes on going compliance inspections of assigned programs.
Ensures compliance violations are corrected.
Ensures all direct care staff understand and are able to implement the Staff Action plans and behavior support plans for all individuals in the program.
Maintains an environment that is safe by ensuring agency policies are upheld.
Review individual logs & communication logs.
Participates in the Treatment Team, Clinical Management meetings, and other committees as assigned.
Facilitating meetings as delegated.
Manages in accordance with applicable laws, regulations, union contract, agency policies, etc .
Attends elective internal and external training for continued professional development.
Responsible to check email daily and communicate appropriate information to staff.
Ensures individual medical needs are being met.
Ensure living environment is safe and sanitary.
Ensures the program has adequate supplies to care for the individuals.
Participates in Community Services Executive on Call rotation as assigned.
Assist with maintaining individuals benefits as assigned.
Provide leadership, motivation and encourages that practices be a model of care that reflects the philosophy and vision of the agency.
Deliver and create a safe, therapeutic environment of care to all individuals and their families served.
Display knowledge of community-based resources throughout the Capital Region.
Other duties and responsibilities as assigned by supervisor or designee.