Program Coordinator - Transitional Studies

Olympic College • Shelton Campus, WA

1d • Onsite

About The Position

The Program Coordinator supports Olympic College’s Transitional Studies programs, including ABE/GED/HS+ and ESL, at the Shelton Campus. The role requires knowledge and experience specific to Transitional Studies and extensive interaction with students, staff, faculty, and members of the public. The coordinator schedules, monitors, and coordinates program activities to ensure alignment with program goals and requirements, and performs clerical, technical, administrative, and records-management work supporting student services and program operations.

The position provides reception and customer service, administrative and office support, records and data management, enrollment and assessment support, outreach assistance, and coordination with campus departments and other stakeholders. It is a part-time hourly classified position scheduled for up to 18 hours per week. Days and hours vary according to departmental needs. The employee must reside in Washington State within a reasonable distance of the campus and may travel frequently to Olympic College campuses or other sites.

Requirements

• High school diploma or equivalent.
• At least two years of successful administrative, office, or related experience requiring intermediate proficiency in word processing, spreadsheets, and database management.
• Strong interpersonal and problem-solving skills.
• Proficient computer skills, including use of Microsoft Office programs such as Word, Excel, and Outlook.
• Ability to multitask in a potentially noisy environment with frequent distractions and interruptions, complete tasks with attention to detail, and exercise appropriate initiative.
• Ability to work independently with minimal supervision in a flexible, multitasking environment.
• Ability to work successfully with individuals and groups from diverse cultural, geographic, and socioeconomic backgrounds and foster multicultural understanding and appreciation.
• Ability to function within an interdisciplinary team, collaborate with college faculty and administration, and establish and maintain working relationships.
• Adaptability and flexibility, and understanding of and commitment to the Olympic College mission, diversity, and a learning-centered climate.
• Must be currently authorized to work in the United States; visa sponsorship is unavailable.
• Must reside in Washington State within a reasonable distance of campus at the time of hiring and be able to meet workplace reporting requirements.
• Successful candidate must complete a background check and Sexual Misconduct Disclosure Form.

Nice To Haves

• Experience assisting customers with inquiries, complaints, and problems.
• Experience in a higher education setting.
• Experience with PeopleSoft.

Responsibilities

• Provide information about programs, policies, services, and activities to students, staff, faculty, and community members; screen calls, respond to routine inquiries, and direct people to campus resources.
• Serve as a primary contact for program participants, faculty, and the public, in person or through the virtual lobby, and promote the division on campus and with outside organizations.
• Perform or coordinate administrative support functions, maintain office records and filing systems, distribute mail, and prepare correspondence and routine office communications.
• Use word-processing, spreadsheet, and database software to develop and maintain records; perform advanced word-processing tasks, merge and sort documents, integrate text with other files, and upload or download information from state database systems.
• Administer required enrollment and placement assessments for English for Speakers of Other Languages and Adult Basic Education students.
• Assist with outreach events and activities for Adult Basic Education and English for Speakers of Other Languages students.
• Participate in program meetings and training, including online CASAS certification and LACES reporting.
• Collaborate with campus departments to support students and program-related administrative activities.
• Perform other duties as assigned.

Benefits

• Deferred Compensation Program (DRS) retirement savings plan
• TIAA supplemental retirement savings plan
• Sick leave
• Paid holidays
• Aflac
• Space-available tuition waiver
• Employee Assistance Program (EAP)
• Fitness center
• Reduced-rate and priority consideration for on-site childcare, subject to space availability
• After completing the six-month probationary period, salary increases by two steps

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED