Program Coordinator

New Jersey Clean Energy Jobs Program • New Brunswick, NJ

5d

About The Position

The Program Coordinator is responsible for planning, coordinating, implementing, and monitoring program activities to ensure successful delivery of services and achievement of organizational goals. This role provides administrative, operational, and logistical support while maintaining effective communication with participants, staff, partners, and stakeholders.

Requirements

• Bachelor's degree in Business Analyst or Public Administration, Social Services, Education, Healthcare Administration, or a related field.
• Equivalent education and experience may be considered.
• 2–4 years of experience in program coordination, project coordination, administration, or a related field.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple projects simultaneously.
• Strong attention to detail and problem-solving abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
• Ability to work independently and collaboratively within a team.
• Strong customer service and interpersonal skills.

Nice To Haves

• Experience working with community programs, nonprofit organizations, educational institutions, or healthcare organizations is preferred.
• Experience with project management or database software is an asset.

Responsibilities

• Support daily operations of one or more utility energy efficiency programs (e.g., Direct Install, C&I Custom/Prescriptive, Multifamily, etc.).
• Oversee project pipeline management, incentive processing, QA/QC, and contractor performance.
• Ensure delivery of savings targets (kWh, therms), budgets, and key performance indicators (KPIs).
• Ensure programs comply with NJBPU rules, utility-specific filings, and energy efficiency framework requirements.
• Manage reporting and data tracking for cost-effectiveness tests (TRC), technical reference manuals (TRMs), and utility filings.
• Support communications between the utility, implementation contractors, trade allies, and customer base.
• Present program updates, forecasts, and results to utility partners and regulatory bodies as required.
• Coordinate with Marketing, Outreach, and Customer Experience teams to optimize program uptake.
• Identify opportunities for program improvements, cost-efficiency, and market responsiveness.
• Incorporate customer and contractor feedback into program refinements.

Benefits

• Medical, vision, and dental insurance.
• 401(k) with company match.
• Company-provided life insurance.
• Health Savings Account (HSA)
• Education reimbursement program with management approval.
• Annual paid time off.
• Observance of 8 days off for Holidays.
• Annual discretionary bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level