Program Coordinator

Kenan-Flagler Business School Executive Education•Chapel Hill, NC

4d•Hybrid

About The Position

At UNC Executive Development, we take great pride in the design and delivery of our programs, providing business leaders with the space to learn and grow professionally and personally. A key member of the program and operations team, the Program Coordinator works behind the scenes and directly supports our Program Managers to assist in all aspects of program preparation and delivery to make these programs a reality for our clients and participants. This role requires strong project management and organizational skills to assist in the coordination of multiple programs being delivered consecutively.

Requirements

Thrive in a fast-paced work environment.
Ability to simultaneously juggle varying stakeholder requests and effectively manage deadlines for multiple priorities.
Excellent communication and interpersonal skills.
Organized, flexible, and conduct all business with a high level of customer service and professionalism.
Attention to detail, good judgment, and demonstrated tact and diplomacy.
Commanding presence when speaking publicly.
Strong competency in Microsoft Word, Excel, and PowerPoint preferred.
Experience with Zoom a plus.
An associate degree or higher and/or equivalent experience.
A minimum of one to two years of administrative experience is preferred.

Nice To Haves

Experience with Zoom

Responsibilities

Manage the participant experience as part of the program delivery team by coordinating logistics and providing coverage during on-site execution.
Manage program data.
Coordinate group photography scheduling and execution.
Order promotional & customized items.
Order copyright permissions.
Manage program materials inventory.
Prepare program materials in formats consistent with Kenan-Flagler and UNC brand standards for meeting space set-up.
Manage opening and closing announcements.
Manage faculty material and simulation set up.
Coordinate evening dinners and offsite activities.
Generate evaluation reporting for session feedback for clients post delivery.
Interact with instructors, participants, clients, facilities, staff, and vendors with a service-first mindset that we call the Carolina Experience.
Assist as the technical producer to execute virtual program deliveries via multiple online delivery platforms, communicating preparations with faculty ahead of each session.
Develop, ship and track program materials for off-site program delivery.
Proactively seek opportunities for process improvement and determine appropriate solutions for program delivery.
Perform general office management, as needed.