Program Coordinator, Support and Engagement, ISO

University of Rochester • Atlanta, GA

6d • $22 - $31 • Onsite

About The Position

The Program Coordinator will work collaboratively with the International Services Office (ISO) Support and Engagement team to provide administrative and logistical support for all ISO sponsored events and programs. This includes cross campus collaboration, social media engagement, and some student oversight. This position has an end date of 6/30/2027 with potential extension subject to funding.

Requirements

• Associate's degree and 3 years of progressively responsible experience in administrative support required preferably working with international populations.
• Proficiency with Microsoft Suite, FileMaker Pro, virtual collaboration tools (Zoom, Box), Adobe, etc. required.
• Office procedures, database entry principles, customer service and public relations principles, principles of math, mailing and distribution methods, training principles, leadership principles, intermediate to advanced budget administration principles, inventory and supply maintenance principles, event planning required.
• Ability to effectively communicate and interact, both verbally and in writing, with all people required.

Nice To Haves

• Bachelor’s Degree in related field preferred.
• Experience with student programming preferred.
• Experience collaborating across campus departments in higher education preferred.
• Intermediate knowledge of hardware and software functionality preferred.
• Experience with organizing Zoom meetings and Zoom webinars.
• Knowledge of social media platforms (Instagram, Youtube, etc).
• Experience working with Canva preferred.
• Experience with campus event registration platforms such as CCC, University Events Calendar, and Eventbrite preferred.
• Experience with video production preferred.
• Understanding of the Social Security and ITIN process (CAA) as they relate to international students preferred.

Responsibilities

• Support the Assistant Director with the planning, promotion and implementation of all in-person and virtual events.
• Work across campus lines to reserve rooms, coordinate technology, and secure appropriate permissions for on-campus events.
• Gather information, make reservations, and secure transportation accommodations for off-campus events.
• Supervise campus events and trips in person along with Assistant Director and student assistants.
• Collaborate with ISO staff to send ISO newsletter for students, faculty, and staff.
• Update online platforms with new content for upcoming events, programs, and other materials as needed.
• Promote events through multiple Social Media platforms.
• Use infographics and marketing templates to design fliers and social media posts to advertise events and programs to students.
• Coordinate social media posting schedule for Instagram and other platforms utilizing online planning calendar.
• Support Assistant Director in hiring and oversight of students who will be working on social media, marketing, and programming initiatives.
• Manage the budget and reconcile expenses as they relate to social media and programming initiatives.
• Support team with additional programming for special programs such as Fulbright Program, Global Visitor Program, Mentorship Program, Scholars, etc.
• Create newsletters and communications for special stakeholder groups as needed.
• Support future special programs for cohorts on behalf of Office for Global Engagement.
• Other duties as assigned.

Benefits

• The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree