Program Coordinator, Res Life

The University of Toledo • Toledo, OH

1d • Onsite

About The Position

The University of Toledo seeks a dynamic, student-centered professional to serve as a Residence Life Coordinator (RLC) within our Residential Life Housing team. This position is responsible for the overall management and development of a residential community, fostering a safe, inclusive, and engaging living environment that supports student success. The RLC provides leadership in the day-to-day operations of one or more residence halls, including supervising student staff (Resident Assistants and/or graduate assistants), implementing educational and community-building initiatives, and supporting student development through intentional programming and engagement. The role includes crisis response and on-call responsibilities, as well as collaboration with campus partners to promote student well-being and retention. Key responsibilities include staff selection, training, and evaluation; community standards enforcement; conflict mediation; and administrative oversight such as occupancy management and facilities coordination. This position plays a vital role in advancing the University’s mission by promoting excellence, student learning, and a strong sense of belonging among residents.

Requirements

• Bachelor’s degree in education, education administration, or closely related field required
• Commitment to social justice, community advocacy, and working with students of diverse backgrounds is required
• Strong communication skills
• Excellent customer service skills
• Strong organizational skills
• Supervisory experience
• Ability to work successfully in a team setting

Nice To Haves

• Master’s degree in higher education, student affairs, or closely related field preferred or 4 years of applicable experience in lieu of master’s degree can be accepted
• Experience with higher education, student conduct, student counseling, conflict management highly preferred
• Two to Four (2-5) years of experience managing residence facilities, including any graduate level experience in a residence hall
• Student conduct experience
• Emergency and crisis response skills
• Experience working with Living Learning Communities and/or themed communities

Responsibilities

• Supervising student staff (Resident Assistants and/or graduate assistants)
• Implementing educational and community-building initiatives
• Supporting student development through intentional programming and engagement
• Crisis response and on-call responsibilities
• Collaboration with campus partners to promote student well-being and retention
• Staff selection, training, and evaluation
• Community standards enforcement
• Conflict mediation
• Administrative oversight such as occupancy management and facilities coordination

Benefits

• The University of Toledo campuses are tobacco-free.
• Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
• The University of Toledo is an equal employment opportunity employer.
• The University of Toledo provides reasonable accommodation to individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level