Program Coordinator - Patient Scheduler - UWMC-Montlake Kidney Transplant

University of Washington•Seattle, WA

12d•Onsite

About The Position

University of Washington Medical Center-Montlake's Kidney Transplant has an outstanding opportunity for a Program Coordinator-Patient Scheduler. This role is crucial for ensuring patient continuity and service during the post-transplant period. The position involves coordinating extensive diagnostic tests, facilitating the continuum of care, scheduling appointments, managing referrals, and ensuring all necessary documentation is received and processed. The Program Coordinator will also monitor the kidney organ acquisition budget and interface with various departments and external providers to maintain high standards of patient care.

Requirements

High school graduation or equivalent AND two years of experience in the program specialty.
Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Responsibilities

Develop and maintain a systematic process to identify, analyze and implement standards to ensure patient continuity and service during post transplant period
Assess processes, communicate observations, concerns and ideas to the Transplant Team in a timely and professional manner to maintain high standards of patient care
Ensure that required information on each patient is entered into program database to update and monitor clinical statuses of post transplant patients
Monitor kidney organ acquisition budget, submit receipts, deposit payments and interface with and collect data
Coordinate extensive diagnostic tests necessary for evaluation and facilitate continuum of care for post kidney transplantation patients
Responsible for continuum of care steps preceding and following initial post-transplant appointment: test, procedure and appointment scheduling; outgoing referrals and coordination of care with PCP/outside nephrologists’ offices or other specialty care, and completion of missing outside provider documentation
Coordinate the receipt of requirements: patient forms, medical records, lab and diagnostic results from UWMC, primary care physicians’ offices, nephrologists’ offices and other medical facilities