Program Coordinator, International Student Development Programs

University of Toronto • Toronto, ON

5d • CA$81,312 - CA$103,986 • Onsite

About The Position

The University is a global leader in research and teaching, providing diverse and extensive areas of study organized around intimate learning communities to create an exceptional learning environment. Student Life strives to provide all students with opportunities to actively participate in learning, effectively manage their experience and wellbeing, find connections, community, and friendship, encounter new ways of thinking, learning, and being in the world, and experience leadership, independence, and success. The Centre for International Experience (CIE), within the Division of Student Life and the Office of Vice President International, provides students with opportunities to expand their learning into the global arena, enabling them to expand their world and gain a global advantage. CIE works with students, academic units, and local and global communities to create sustainable and diverse learning abroad experiences that incorporate study, research, and professional opportunities. They partner with faculties and services to enable students new to Canada to maximize their time at U of T to meet their goals and aspirations upon graduation. Finally, CIE works to build global learning opportunities on campus, including curricular, co-curricular, and experiential components.

The Program Coordinator, International Student Development Programs will be part of the International Student Experience (ISE) Team, contributing to the development and delivery of programs and resources that advance the international student experience. Reporting to the Associate Director, International Student Experience & Global Fluency, and under the supervision of the Program Coordinator, Inclusion and Diversity, & Team Lead, ISE, the Program Coordinator will work across all ISE program portfolios, leveraging strengths in international student development and collaborative programming coordination. This role involves leading the development and delivery of programs, resources, and initiatives throughout the international student experience timeline, including transition in, the journey years, and transition out. The incumbent will collaborate with Student Life units to integrate and deliver ISE programs, partnering with and supporting existing platforms for international student support within college and faculty programs. The Program Coordinator will create, highlight, and promote specific resources for international students within existing programs, consider and position particular needs, and foster a holistic and accessible approach to the international student experience across the University of Toronto.

The Program Coordinator will work closely with the Resource and Information Team to deliver and promote ISE events, programs, and educational workshops. Responsibilities include ensuring website, social media, and digital communication channels are up-to-date, and reviewing the impact and relevance of ISE programs through team evaluations and assessments. The Program Coordinator will collaborate with the ISE team to design and implement an evaluation framework for its programs and initiatives.

Under the direction of the Associate Director and Team Lead, ISE, the incumbent will work closely with Student Life portfolios, tri-campus International Centres, student organizations, clubs, and groups to implement and promote access to programming, services, educational, and outreach initiatives related to the international student experience. Through these partnerships, the incumbent will facilitate and promote access to and awareness of international student experience programs, services, resources, and initiatives across the University of Toronto, while considering and positioning particular needs.

Requirements

• Bachelor’s Degree in a relevant discipline or an equivalent combination of education and experience.
• Minimum of 4 years of demonstrable experience in designing, delivering and evaluating (international) student experience programs is required.
• Of the 4 years related experience, a minimum 3 years demonstrated experience in (international) student development initiatives is required.
• Of the 4 years related experience, a minimum 3 years demonstrated experience building successful collaborative programming with a diverse range of stakeholders toward a common goal is required.
• Of the 4 years related experience, a minimum 3 years demonstrated experience with event coordination including logistics and delivery is required.
• Knowledge of international student transitions into and out of international higher education landscapes required.
• Demonstrated knowledge of multi-campus or distributed student support services and international student experience from the student life cycle lens required.
• Exceptional intercultural competency awareness; experience working with diverse communities & cultures and an understanding of anti-oppression and equity practices, are required.
• Experience developing programs and initiatives within a team environment is required.
• Demonstrated experience leading large components of projects.
• Interpersonal and intercultural communications skills are essential.
• Excellent administrative skills, including word processing, data analysis, desktop publishing and experience with databases.
• Proficiency in developing assessment tools, analysing and interpreting data.
• Strong assessment (quantitative and qualitative) skills, including program evaluation and performance assessments.
• Proven experience in working in flexible environments and in dealing with uncertainty.
• Demonstrated high level of accuracy.

Nice To Haves

• Experience working with faculty, staff and students in a university setting, including high-level officials an asset.
• International experience working in a non-Canadian education setting an asset.
• Training in Project Management would be an asset.

Responsibilities

• Planning and implementing components of curricular and/or co-curricular programs and activities
• Determining logistical details and activities for events and/or programming
• Developing content for marketing and/or promotional materials
• Developing strategies that maximize outreach to students
• Writing summary reports on programs and services
• Implementing plans and process improvements for program and service activities
• Fostering and maintaining networks to build capacity and collaboration
• Coordinating the recruitment process and training of casual staff

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level