Program Coordinator, International Development

University of Pennsylvania

3d•$24 - $30•Onsite

About The Position

The International Development office, within University Strategic Philanthropy and Partnerships in Development and Alumni Relations at the University of Pennsylvania, is responsible for maximizing philanthropic support for priorities across the University and overseeing leadership engagement from Penn’s alumni, parents, and friends residing outside the United States. The office also manages two international foundations and three global leadership fundraising committees to facilitate further giving and engagement. The Program Coordinator provides high-level operational and project management support for the International Development office. Reporting to the Senior Associate Director of International Operations and Board Relations, the Program Coordinator supports the global fundraising efforts of the team, and helps execute communications, development events, and support senior administrative travel preparation. The Program Coordinator works closely with the Senior Associate Director of International Operations and Board Relations and is a key member of the team. Under limited supervision, the Program Coordinator must be able to exercise judgment and initiative in carrying out tasks and projects. The Program Coordinator will handle complex and confidential materials and must be able to manage multiple priorities in a fast-paced intercultural environment.

Requirements

Bachelor's Degree and 2 to 3 years of experience preferably including knowledge of higher education, philanthropy, and not-for profit sectors or equivalent combination of education and experience is required.
International experience, including living, working, and/or studying abroad desirable.
Sensitivity to the cultural values of Penn’s diverse international community and ability to work effectively across languages, time zones, customs, national holidays, currencies.
Demonstrated experience working with diverse international constituent groups.
Must be able to exercise judgment, tact, and diplomacy in the performance of duties, and will know when to seek help in unfamiliar situations.
Ability to function with a high degree of independence in carrying out the responsibilities of the job.
High degree of competency with computer software programs including database management skills, Microsoft office suite, and internet research.
Capacity to learn and apply new technologies and efficiencies as needed.
Excellent verbal and written communication skills.
Occasional evening and/or weekend work required.

Nice To Haves

International experience, including living, working, and/or studying abroad desirable.

Responsibilities

Provide high-level administrative and operational project management support for international development initiatives.
Support presidential and senior leadership international travel and events logistics, including but not limited to briefing materials, coordinating itineraries, communications, and planning host gifts.
Support planning and execution of international events, including board meetings and salon dinners.
Design and send invitations, coordinate responses, coordinate logistics and prepare briefing materials.
Create event materials, including nametags, signage, and slideshow presentations.
Coordinate with vendors and internal stakeholders as needed.
Provide support to the Senior Associate Director of International Operations and Board Relations and the AVP of International Development in the management of the three international boards including updating board member records, pipelines, scheduling and meeting preparations, and communications.
Support the Senior Associate Director of International Operations and Board Relations with management of the Penn UK and HK Foundations.
Manage operations for virtual and hybrid meetings, including monitoring attendees, chat, and waiting room, and answering attendee questions.
Assist with on-campus event management during special events, such as Alumni Weekend or Homecoming.
Lead marketing and communications for team.
Design, create, and edit email communications using the Salesforce Marketing Cloud application, including several annual international giving marketing emails, event invitations, and board correspondence.
In collaboration with University Stewardship and other units, design and order stewardship giveaways, signage or event supplies.
Create and edit fundraising proposals for frontline fundraisers.
Compose presentations, emails, talking points, agendas, or other correspondence as needed.
Liaise with DARMAX to keep the International Giving website updated, including identifying and creating new content.
Create and edit giving reports and data lists for research and analysis.
Assist team with prospecting, research, and prospect management system.
Provide backup support for the team with international travel to include, but not limited to assisting with transit and accommodation arrangements, expense reimbursements, providing immediate support if travel issues arise or assistance with obtaining visas for staff travel.
Provide backup support to the Development Assistant for the Associate Vice President of International Development, including but not limited to scheduling, travel arrangements, reimbursements, research, database updates, correspondence, prepare agendas and minutes as needed.
Train and manage student worker(s) in office.
Represent the International Development team in university global administrator meetings.
Collaborate with other staff and stakeholders in USPP, across DAR and the university on shared projects and working groups.
Assist the Development Assistant with organization of electronic and physical files.
Observe and maintain confidentiality of all privileged information.

Benefits

excellent healthcare and tuition benefits for employees and their families
generous retirement benefits
a wide variety of professional development opportunities
supportive work and family benefits
a wealth of health and wellness programs and resources
Health, Life, and Flexible Spending Accounts
comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits
flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars
Tuition assistance for employee, spouse, and dependent children
Retirement plans (Basic, Matching, and Supplemental)
Time Away from Work
Long-Term Care Insurance
Wellness and Work-life Resources
Professional and Personal Development resources
Access to a wide range of University resources as well as cultural and recreational activities
Discounts and Special Services
Flexible Work Hours
Penn Home Ownership Services
Adoption Assistance