Program Coordinator III - SOM Year 2

Saint Louis University•SLU Saint Louis, MO

2d•Onsite

About The Position

The Program Coordinator III (Year 2) provides administrative and operational support for Year 2 medical school courses and related academic programs. This position coordinates academic operations, supports faculty and students, manages course materials and evaluations, maintains curricular systems, and provides administrative support for committees and governance processes. The position serves as a key liaison among faculty, students, academic leadership, and institutional systems to ensure efficient and compliant program operations.

Requirements

High school diploma
Five years of relevant administrative, program coordination, or office support experience
Knowledge of administrative and clerical procedures, office systems, records management, and business practices
Knowledge of customer service principles and processes, including customer needs assessment and service quality standards
Knowledge of interpersonal techniques utilizing tact, patience, and professionalism
Strong verbal and written communication skills
Knowledge of English grammar, spelling, punctuation, and business correspondence standards
Proficiency with computers, assigned software applications, and office technologies
Ability to provide support and technical assistance to internal and external stakeholders
Ability to maintain accurate and confidential records and files
Ability to meet deadlines and manage multiple priorities
Ability to establish and maintain effective working relationships with diverse groups
Ability to work independently with minimal supervision
Ability to conduct research and compile reports
Ability to maintain confidentiality of sensitive and privileged information
Ability to analyze situations and implement effective solutions
Ability to maintain consistent, punctual, and reliable attendance

Responsibilities

Provides centralized administrative oversight for all Year 2 courses and ensures syllabi, schedules, examinations, and instructional materials are accurate, timely, and compliant with institutional and accreditation requirements
Serves as the primary operational liaison between course directors, faculty, students, and curricular systems including OASIS and ExamSoft
Coordinates room scheduling, examination preparation and proctoring, post-examination processing, academic calendar maintenance, and curricular website updates
Manages course and faculty evaluations and prepares and distributes evaluation reports to faculty and department leadership
Provides administrative support for the Preclinical Subcommittee, Program Evaluation and Assessment Subcommittee, and other committees as assigned
Schedules evaluation meetings, secures meeting space, coordinates catering, and assists with meeting setup and cleanup activities
Provides complex administrative support by coordinating meetings and appointments, researching and compiling information, preparing reports and correspondence, and arranging travel accommodations
Assists in planning and implementing programs, projects, activities, and services and may independently coordinate assigned initiatives
Compiles and develops budgets; monitors expenditures; processes invoices, payroll, and account reconciliations; and prepares financial reports as assigned
Attends meetings and provides administrative and clerical support to committees, commissions, and task forces as required
Establishes and maintains recordkeeping systems and supports implementation of information technology systems within assigned areas
Provides front-office support for students, faculty, staff, and visitors and assists faculty with instructional technologies including Panopto and audience response systems
Handles confidential information and sensitive records using discretion and sound judgment
May supervise, train, and delegate work to clerical staff and coordinate employee training activities
Performs general office functions including ordering supplies, maintaining records, and performing basic bookkeeping activities
Performs other duties as assigned