Program Coordinator II

Texas A&M • San Angelo, TX

13d • Onsite

About The Position

The Program Coordinator II, in partnership with the residency program director, is responsible for coordinating and managing the daily activities of the Family Medicine Residency at Shannon Medical Center in San Angelo, TX. The incumbent's responsibilities include those of curriculum delivery coordination, office management, continuous accreditation readiness, and personnel management. The Program Coordinator II serves as a liaison to program administrators, residents, faculty, and associated staff of the School of Medicine and Shannon Medical Center. The incumbent also is responsible for many aspects of resident and faculty recruitment, alumni relations, and promotion of the department's comprehensive educational mission.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• Four years of residency program or medical education program coordination experience; family medicine program experience.
• Knowledge of word processing, spreadsheet, and database applications.
• Excellent verbal and written communication skills.
• Ability to perform all tasks and job responsibilities safely without injury to self and others in compliance with A&M System and HSC guidelines.
• Ability to multi-task and work cooperatively with others.
• Knowledge and experience with event planning and/or project management.

Nice To Haves

• Master's degree.
• More than 4 years of residency program or medical education program coordination experience; family medicine program experience.
• Experience working with individuals and communities.
• Current certification from Training Administrators for Graduate Medical Education (C-TAGME).
• Knowledge of and experience in instructional design and/or curriculum development.
• Recent experience with ACGME institutional or program site visits and CLER consultative visits.
• Experience working with learning management systems including New Innovations.

Responsibilities

• Responsible for the overall coordination and management of the family medicine residency, including creating and maintaining resident training files within various online repositories in accordance with the rules and standards established by the Accreditation Council for Graduate Medical Education (ACGME), the American Board of Family Medicine (ABFM), Texas Medical Board (TMB), and other oversight bodies.
• Oversees a coordinated system of faculty and resident scheduling to ensure achievement of educational objectives which complement the effective operation of a clinical enterprise while ensuring compliance with all applicable accreditation standards.
• Implements a system of effective and efficient resident recruitment, interviewing, and onboarding.
• May supervise office and administrative support staff in support of the program's educational mission.
• Serve as the program's primary administrator of the New Innovations residency management software suite.
• Coordinate the use of residency management tools within the software system and develop and deliver training to faculty and resident users.
• Utilize the learning management system to coordinate and oversee program management activities including scheduling, duty hours compliance, and resident/fellow evaluation completion.
• Utilizes the New Innovations suite as the department's primary repository for trainee files.
• Assists the School of Medicine and Shannon Medical Center in managing finances of the residency program, as necessary, in conjunction with the School's Business and GME Offices.
• Assist GME leadership at both Texas A&M and Shannon Medical Center with administrative responsibilities related to maintenance of all Affiliation Agreements between participating sites and the sponsoring institution, Program Letters of Agreement between programs and rotation sites, and other agreements as necessary.
• Oversees processes relating to resident and faculty licensure, certifications, and other regulatory affairs as required by Texas A&M Health and Shannon Medical Center.
• Coordinates, develops, evaluates, and ensures adherence to office procedures to eliminate duplication of effort and streamline flow of operations.
• Ensures compliance with Texas A&M University and Shannon Medical Center administrative policies and procedures.
• Creates a system of continuous accreditation readiness which supports the efforts of the department, program director, and GME Office to comply with the requirements and mandates set forth by the Accreditation Council of Graduate Medical Education (ACGME) and Liaison Committee for Medical Education (LCME).
• Develops and implements processes which facilitate an effective Program Evaluation Committee (PEC) and Clinical Competency Committee (CCC).
• Manages program website and both internal and external communications.
• Maintains effective communication with community partners, affiliate health systems, and alumni.
• Coordinates faculty and resident recruitment efforts to include participation in on- and off-site recruitment events, development of marketing materials, and overall departmental promotion.
• Executes and coordinates logistics for special events and projects including scheduling meetings, booking locations, assisting with transportation and lodging reservations, overseeing and managing event budgets, catering, and compiling meeting materials. Such events include but are not limited to graduation ceremonies, white coat events, and on-site recruitment activities.

Benefits

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts , and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12-15 days of annual paid holidays
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
• Automatic enrollment in the Teacher Retirement System of Texas
• Free exercise programs and release time
• All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
• Educational release time and tuition assistance for completing a degree while a Texas A&M employee
• Living Well, a program at Texas A&M that has been built by employees, for employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level