Program Coordinator II

Easterseals•Chantilly, VA

13d•Onsite

About The Position

As Program Coordinator you will be responsible for overseeing direct support professionals across Group Day, Group Supported Employment, and Community inclusion programs. You will ensure high-quality service delivery, regulatory compliance, and the development of person-centered individual service plans while fostering strong relationships with vendors, staff, and stakeholders.

Requirements

High School diploma and/or GED required.
Minimum of three (3) years working with individuals with disabilities in vocational, residential, or recreational programs.
Valid driver’s license with fewer than six points required.
Customer service experience required.
U.S. Citizenship preferred to meet federal clearance requirements for secure government facilities.
Willingness to work at various program locations as needed.

Nice To Haves

Bachelor’s degree or coursework in human services, psychology, behavior management, or related field preferred, or equivalent work experience.
Three (3) years of experience working with Licensing, Medicaid, and CARF regulations preferred.
Two (2) years of supervisory experience preferred.

Responsibilities

Oversee scheduling, training, and compliance for program staff.
Develop and implement task lists and activity schedules for Assistant Program Coordinators.
Provide coaching, mentoring, and support to direct support staff on best practices, service delivery, and professional conduct.
Ensure effective communication and collaboration between teams, managers, and service directors.
Assess and address individual concerns, ensuring the involvement of appropriate support staff.
Develop individualized rehabilitation goals for workforce acclimation and personal skills development.
Conduct internal functional assessments and implement person-centered plans aligned with behavioral and therapeutic goals.
Lead Person-Centered Planning (PCP) and Interdisciplinary Team (IDT) meetings, maintaining updated audit schedules and compliance documentation.
Research, develop, and implement innovative program initiatives in collaboration with program teams.
Support community education and outreach efforts to increase program awareness and engagement.
Ensure adherence to Medicaid, Licensing, CARF, and other regulatory requirements.
Conduct file audits to maintain accurate service records and ensure compliance with Human Rights, Health & Safety, and state licensure regulations.
Prepare and maintain quarterly and annual reports, ensuring timely data collection and outcome tracking.
Monitor direct support professionals' (DSPs) compliance with documentation, procedural, and policy requirements.