UNIV - Program Coordinator II - Psychiatry: National Crime Victims Research and Treatment Center

Medical University of South Carolina•Charleston, SC
•$53,142 - $90,372

About The Position

The Program Coordinator II will provide technical, programmatic, and administrative services for an Office for Victims of Crime (OVC) award supporting the National Mass Violence Center (NMVC). The role administers programmatic and administrative activities for the NMVC Response, Recovery, and Resilience Division, including community correspondence, tracking services and activities, coordinating programs with communities impacted by mass violence, and developing resources. Working closely with the Director of the Response, Recovery, and Resilience Division, the coordinator supports outreach, community assistance, resource development, and the scheduling and planning of meetings and activities for the Director and Response team. The position engages with communities affected by mass violence using a trauma-informed, victim-centered approach and represents the NMVC with diplomacy, discretion, and professionalism. The coordinator organizes response and partner meetings, consultations, Resiliency Center Forums, and related communications and records. The role tracks action items, project activities, deliverables, goals, and milestones; coordinates reports for the funder; and supports communication among community members, victims and survivors, service professionals, consultants, agencies, and project staff. The position is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m., for 40 hours per week.

Requirements

  • Bachelor’s degree.
  • Two years of relevant program experience.
  • Ability to communicate effectively, orally and in writing.
  • Ability to plan and organize work activities and prioritize task completion according to schedules and goals.
  • Professionalism and confidentiality in written and verbal communications.

Nice To Haves

  • Experience with victim services and trauma-informed care.
  • Experience with service delivery tracking.
  • Comfort working in a fast-paced, flexible environment with state and local entities responding to mass violence.
  • Knowledge of Excel, REDCap, Zoom, Teams, Word, and PowerPoint.
  • Ability to exercise judgment and discretion in interpreting and applying policies and procedures.
  • Strong work ethic.

Responsibilities

  • Coordinate response meetings and activities for identified communities, including scheduling, confirmations, invitations, contact lists, meeting attendance, database records, and follow-up on action items.
  • Organize and track direct consultation and support activities for the Response Division Director, team members, and consultants serving communities impacted by mass violence.
  • Draft correspondence and talking points for the Director’s review or dissemination, and organize and follow up on requests and action items from state and local providers and agencies.
  • Communicate respectfully and effectively with victims and survivors, victim service professionals, local organizations, and state government representatives.
  • Work with Response consultants to ensure their activities are tracked in a timely manner.
  • Coordinate Response Division partner meetings, including invitations, agendas, minutes, records, and follow-up on action items.
  • Coordinate Resiliency Center Forums, including invitations, agendas, roll calls, minutes, member tracking, file organization, meeting support, technical assistance, and follow-up.
  • Facilitate welcome and onboarding meetings with new Forum members and facilitators, and coordinate Forum tracking and communication of activities and trends.
  • Monitor the daily activities of the NMVC Response Division and coordinate its project deliverables, tracking progress toward goals, objectives, and milestones.
  • Meet regularly with partners, consultants, and project staff to monitor progress and document milestones for weekly presentation to Division Directors.
  • Coordinate bi-weekly Response Activities Reports, semi-annual reports, and funder performance-measure reports.
  • Perform other duties as assigned.
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