Program Coordinator II

Texas A&M • College Station, TX

19h • Onsite

About The Position

The Program Coordinator II in the Routh First-Generation Center within the Office for Student Success will lead the university-wide First-Generation High-Impact Learning Experience Program. This university initiative aims to support retention, graduation, and engagement efforts for first-generation students to better prepare them for post-graduation plans. The role manages program operations, events, materials, web content, and assessment while providing a student-centered approach. The ideal candidate stays current with educational research, coordinates cross-unit collaboration effectively across campus, and fosters a supportive environment.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Four years of experience in student success, student development, or related work in higher education.
• Proficiency with MS Office (Word, Excel, PowerPoint) and Google suite of tools, experience with web and email technology, experience using databases, and ability to learn new technology quickly.
• Proficiency with COMPASS/Banner, and other student analytic platforms (e.g., EAB).
• Ability to multitask and work cooperatively with others.
• Excellent verbal and written communication skills.
• Ability to work on campus in a location other than assigned office when required.

Responsibilities

• Coordinates the planning, development, and implementation of programs, resources, and workshops for students and other stakeholders.
• Coordinates institution-wide student tracking efforts and collaborates with colleges/schools and departments to identify ways to make programs and services accessible to undergraduate students.
• Creates, promotes, and delivers student success programs.
• Utilizes various reports, student outreach, and other campus relationships to help identify students that need to reconnect.
• Collaborates with colleges/schools and departments on student high-impact practices.
• Creates a communication plan and timeline for students.
• Assess and reports student data and findings to respective university and college/school leaders.
• Develops, maintains, and delivers accurate, up-to-date reports on a weekly basis, ensuring consistent availability for campus stakeholders.
• Uses EAB Navigate features to identify students who may need additional support and works with college/schools and their success teams and maintains notes.
• Uses COMPASS/Banner to support student success.
• Serves as a liaison to college/schools and student success teams.
• Prepares and completes reports related to student persistence and success.
• Monitors and documents student progress in the dedicated Learning Management System (LMS) to ensure timely completion of scholarship requirements.
• Proactively intervenes as needed to prevent students from entering scholarship probation.
• Provides student support services, including individualized meetings or presentations, to current undergraduate students, faculty, staff, administrators, and resource providers on a case-by-case basis.
• Monitors student progress and fosters retention of students through mentoring, monitoring of student grades, and other support programs.
• Assists in preparation and monitoring of the implementation and delivery of programs and events within the Routh First-Generation Center.
• Provides support to other units within the Office of Student Success.

Benefits

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts , and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12- 15 days of annual paid holidays
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
• Automatic enrollment in the Teacher Retirement System of Texas
• Free exercise programs and release time
• All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
• Educational release time and tuition assistance for completing a degree while a Texas A&M employee
• Living Well, a program at Texas A&M that has been built by employees, for employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees