Program Coordinator I (Temporary)

State of North Carolina • 301 N Wilmington Street Wake, NC

6d • Onsite

About The Position

This is a temporary position with the Office of State Human Resources (OSHR) Temporary Solutions, classified as a Program Coordinator I (S). The agency's mission is to provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of its employees. This specific temporary role is located at 301 N. Wilmington Street, Raleigh, NC - Wake County, within the Department of Public Instruction. The hourly rate of pay is $20.00, based on education and/or years of relevant work experience. Temporary employees are limited to one NC State Government temporary assignment at a time and must be fully qualified for the job. This role offers exposure to an agency's culture, processes, and procedures, potentially providing valuable experience for those seeking permanent employment with the state.

Requirements

• Bachelor’s degree from an appropriately accredited institution; or an equivalent combination of education and experience.

Nice To Haves

• Licensure technical support
• Application status review
• Licensure data entry
• Guidance for submitting licensure applications
• Financial services support for the Licensure Section
• Answer a high volume of calls generated through an automated operational call system
• Processing fee inquiries and payments
• Monitor incoming and outgoing mail
• Email correspondences generated by internal and external systems
• Provide licensure guidance, while forwarding more complex issues to an Education Specialist for further consultation.

Responsibilities

• Provide licensure technical support.
• Review application status.
• Perform licensure data entry.
• Provide guidance for submitting licensure applications.
• Provide financial services support for the Licensure Section.
• Answer a high volume of calls generated through an automated operational call system.
• Process fee inquiries and payments.
• Monitor incoming and outgoing mail.
• Handle email correspondences generated by internal and external systems.
• Provide licensure guidance to educators and other shareholders, forwarding complex issues to an Education Specialist.
• Perform other duties as assigned.

Benefits

• Health insurance coverage under the High Deductible Health Plan (HDHP) may be available for temporary employees working an annual average of 30 or more hours per week.

What This Job Offers

• Career Level: Entry Level