Program Coordinator I, Training & Development

Texas A&M University System • Prairie View, TX

1d • $3,195 • Onsite

About The Position

The Program Coordinator I (Training & Development) supports the student housing experience through the development and implementation of residential support services and programming (curricular approach) for students residing both on-campus and off-campus. This position is responsible for designing intentional lesson plans, strategies, and interventions that enhance engagement, access to resources, and community connection. The Program Coordinator will also design and assist in the coordination of community development and residence life operations.

Requirements

• Bachelor’s degree in higher education, student affairs, business administration, or related field.
• Two years of related experience post-bachelors experience in student affairs, housing, or program coordination.
• Knowledge of word processing, spreadsheet, and database applications.
• Verbal and written communication skills.
• Ability to multitask and work cooperatively with others.
• Ability to work beyond normal business hours, including evenings and weekends as needed.
• Ability to participate in campus events and engagement activities.
• Valid driver’s license required and ability to operate university vehicles.
• Commitment to providing a student-centered experience that supports engagement, retention, and success.
• Compliance with all university, Texas A&M University System, and state policies and regulations.

Nice To Haves

• Masters degree in college student personnel, higher education administration, or a closely related field.
• Previous experience working with residential curriculum and residence life programming.
• Previous experience managing or leading training and selection processes, preferably for residential life departments.
• Familiarity with student engagement assessment methods and tools.
• Previous experience with StarRez software.
• Four or more years of live-on Residence Life or Residential Engagement experience (professional coordinator) or current leadership role (manager/Assistant Director) in a residence life program.
• Knowledge of program development, student engagement strategies, and assessment practices.
• Strong verbal and written communication skills.
• Proficiency with word processing, spreadsheet, and database applications.
• Ability to manage competing priorities, and work collaboratively as part of a team.
• Strong organizational, interpersonal, and problem-solving skills.

Responsibilities

• Develop, plan, implement, and assess residential life programming that supports the academic mission of the university.
• Serve as a technical resource and expert for the software platform which manages community development, residential life, and resident engagement modules.
• Create and implement on-campus and off-campus student engagement initiatives that foster connection, belonging, and student success.
• Design and assist in the implementation of residential orientation programs that communicate housing policies, procedures, and expectations.
• Evaluate residential student engagement programs and services to improve effectiveness and impact.
• Develop and co-manage the training and development of student staff and paraprofessionals within Housing & Residence Life, with emphasis on residence life paraprofessionals.
• Assist in the delivery and management of a comprehensive student selection process for resident/community assistants, work study students (i.e. Residential Student Technicians - RSTs, and hourly student workers).
• Assist with professional staff recruitment and training as needed.
• Work with Housing & Residential Life staff to ensure alignment of programs and services across residential populations.
• Collaborate with campus departments and community partners to enhance residential and commuter student experiences.
• Assist regular assessments of commuter and off-campus student experiences related to services, facilities, and engagement.
• Support cross-functional initiatives that promote student success and engagement.
• Support administrative functions within Housing & Residential Life, including case management and documentation.
• Provide customer service support to students, including responding to concerns, resolving issues, and escalating complex matters as needed.
• Assist in budget preparation, monitoring, and reporting for assigned programs.
• Participate in divisional committees, departmental initiatives, and special projects.
• Perform other duties as assigned.

Benefits

• The Texas A&M University System is committed to providing an educational and work environment that is conducive to the personal and professional development of each employee.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level