Program Coordinator I - PA Studies - Wake Forest University School of Medicine (WFUSM)

Advocate Health and Hospitals Corporation • Winston Salem, NC

6d • Onsite

About The Position

The Wake Forest PA program within the Wake Forest University School of Medicine (WFUSM), has a rich history of producing highly capable and competent clinicians. We are fortunate to have two campuses in North Carolina (Boone and Winston-Salem). The two-year PA program is divided into didactic/preclinical (1st year) and rotation/clinical education (2nd year). There are on average 88 students in each class with 24 of those on the Boone campus. The Department of PA Studies (DPAS) is seeking a program coordinator who will be located on the Winston Salem campus. The program coordinator will work in collaboration with key program personnel to support day to day operations across all aspects of the educational programs.

Requirements

• Bachelor’s Degree
• Two (2) years of experience or an equivalent combination of education and experience
• Excellent written and verbal communication skills.
• A high degree of professionalism, discretion and confidentiality.
• Excellent analytical, problem-solving, critical thinking and technical skills, specifically with Microsoft office suite products.
• Ability to work independently with minimal supervision.

Nice To Haves

• Prior program management experience preferred.
• Prior experience with learning management system is preferred but not required.

Responsibilities

• Provide administrative support to operations spanning event management, communications, expense management, curriculum and evaluation.
• Serve as the day-to-day point of contact for Winston Salem program specific issues, events, and other responsibilities including but not limited to classroom coverage (as needed), guest & faculty support (copies, parking, building issues, etc.)
• Provide support to ensure smooth curriculum delivery for preclinical year including but not limited to set-up and tear-down for curricular events such as lab practicals, simulations, and assessments; reviewing curriculum recordings in Echo360; knowledgeable in LMS – one45; tracking student attendance in Qwickly.
• Provide support to ensure smooth curriculum delivery for clinical year including but not limited to planning, set-up and tear-down for Preparing Future Professionals and Clinical Year Prep courses.
• Assist with course schedules on one45 and schedule Echo360 curriculum recordings as needed.
• Provide administrative support to DMSc program director and course directors.
• Oversee the DMSc application process for DMSc applicants in conjunction with Director of Admissions; scheduling virtual information sessions in CollegeNet and sending follow-up communication; work with departmental social media and marketing manager to ensure website updates are complete and upcoming sessions & deadlines publicized; ensure timely replies to wakedmsc inbox inquiries, prepare applications for faculty review, communicate with prospective and accepted applicants via CollegeNet.
• Provide timely communication to students from acceptance to matriculation.
• Provide support for MMS application cycle including but not limited to College Net support, monitoring inquiries to paadmit inbox, assisting with check-in tech support for applicants (as requested), assisting with interview day logistics and recording scores.
• Support evaluation activities for preclinical and clinical year including but not limited to end-of-unit & end-of-rotation exams and assessments: submitting CEAL requests, room reservations, and proctoring.
• Assist with remediation proctoring as requested.
• Work closely with vice chair to monitor ongoing accreditation standards process by scheduling meetings for vice chair/program director and ensuring assigned tasks are completed.
• Manage payments related to assigned program responsibilities, including collecting documentation and submitting set up requests for new vendors in Workday Strategic Sourcing, completing cost transfers, submitting payment requests, saving documentation, and communicating payment details to the office administrator.
• Maintain standard operating processes, shared calendars, checklists and timelines.
• Provide data and reports for accreditation team as requested.
• Support the entire DPAS team during high-demand periods.
• Coordinate and/or participate in events, including but not limited to, orientation, white coat ceremony, inter-professional activities, clinical year prep, hooding and awards ceremony.
• For assigned committees, scheduling meetings, taking meeting minutes and dispersing as instructed.
• Engage with external community stakeholders through other events such as quarterly community engagement, Camp Med, and other program events.
• Ensure adequate back-up and cross-coverage across programs and for department program coordinator role and responsibilities.

Benefits

• Comprehensive medical, dental, vision, and retirement benefits
• Paid time off, parental leave, and tuition assistance
• 401(k): 3% company contribution + 3% match
• Tuition assistance: $5,250 per year for full-time teammates, $2,625 per year for part-time teammates
• Continuing education: $1,500 for full-time, part-time and PRN teammates
• Clear professional development pathways and advancement opportunities
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level