Program Coordinator, Events & Communications

MIT • Cambridge, MA

4d

About The Position

The Program Coordinator, Events & Communications, within MIT Corporate Relations, serves as the operational link between the Communications and Events functions. This role supports the planning, execution, and follow-up of various events including webinars, conferences, executive briefings, and ILP member events. Key responsibilities include coordinating event logistics, attendee communications, registration systems, content management, and post-event reporting. The position aims to ensure a consistent experience for attendees and to improve processes, documentation, and operational efficiency by working across multiple teams. The role reports to the Director of Communications, Events, Research & Operations and collaborates closely with the Events and Communications teams. The primary focus areas are Event Operations, Communications & Content Coordination, Data Management & Reporting, and Process Improvement & Documentation.

Requirements

• Bachelor’s degree
• Minimum of two years of experience supporting professional events, conferences, webinars, or executive programs
• Experience with event registration platforms such as Cvent or Eventbrite
• Strong organizational and project coordination skills
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office
• Experience managing data and preparing reports
• Ability to manage multiple projects simultaneously while maintaining exceptional attention to detail
• Customer service and stakeholder support skills
• Ability to work independently and collaboratively across teams
• Flexibility to work occasional evenings, early mornings, and weekends during events

Nice To Haves

• Advanced knowledge of Cvent
• Experience with Salesforce / CRM systems
• Experience supporting virtual and hybrid events
• Familiarity with AI productivity tools for writing, summarization, and workflow automation
• Experience managing digital content including YouTube or similar platforms
• Experience working in higher education, research organizations, or member-based organizations

Responsibilities

• Coordinate event logistics, attendee communications, registration systems, content management, and post-event reporting for webinars, conferences, executive briefings, and ILP member events.
• Ensure a consistent experience for attendees before, during, and after each event.
• Improve processes, documentation, and operational efficiency.
• Manage data and prepare reports.
• Support planning, execution, and follow-up of events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level