Program Coordinator - Drug/Alcohol Compliance
U-Haul•Phoenix, AZ
•Onsite
About The Position
This position supports the company’s drug/alcohol testing program and helps ensure compliance with applicable Federal (FMCSA, DOT) and state regulations, as well as company policies. This position provides a great opportunity for someone who is highly organized, pays close attention to detail, enjoys helping others, and is eager to learn. The ideal candidate is a positive, outgoing, and self-motivated person to join the Risk Management team.
Requirements
- Handle sensitive/confidential information and/or data with a high degree of discretion.
- Forward-thinking, energetic and desire for growing responsibility.
- Naturally successful in quickly developing relationships, rapport and trust with individuals and teams.
- Strong aptitude for technology.
- Ability to act and respond under pressure and do so with quality results and professionalism.
- Strong organizational and problem-solving skills.
- Positive, upbeat, self-motivated, and “can-do” attitude.
- Proactive mindset with a willingness to help and support others.
- Strong desire to learn more about Risk Management and U-Haul’s products and services.
- Excellent verbal and written communication skills.
- Proficient with MS Office.
- Confidentiality: This position regularly works with highly confidential data.
Nice To Haves
- 1-2 years’ experience in a similar role preferred.
- Experience working with Driver Qualification files, vehicle inspection reports, driver daily logs and driver safety reports preferred.
Responsibilities
- Serve as a contact for pre-hire drug/alcohol screens, motor vehicle record reports, and pre-employment inquiries.
- Provide support and guidance for post-accident, reasonable suspicion, and other drug/alcohol testing.
- Report drug/alcohol testing results as appropriate to management accurately and timely.
- Support U-Haul Team to ensure compliance with federal and state DOT regulations.
- Process Department of Transportation verifications and history checks.
- Process requests for initial and annual motor vehicle reports.
- Effectively communicate sensitive information verbally and in writing.
- Complete Employment Verifications for previous team members.
- Maintain accurate records for motor vehicle reports and drug/alcohol tests results in accordance with company and regulatory requirements.
- Collaborate with third party vendors to ensure information is distributed accurately.
- Maintain strict confidentiality with employee records and information.
- Conduct routine reviews of USDOT regulated drivers and vehicle files.
- Ensure completed assignments meet deadlines and follow all regulatory, corporate, and departmental standards.
- Assist with Substance Abuse Leave (SAL) tracking to ensure appropriate follow-up actions are taken.
- Continuously gather feedback on new/existing tools and processes to make improvements and increase efficiency.
- Work collaboratively with vendors, U-Haul field team, Risk Management teams, and other U-Haul departments.
- Review & disseminate RPCs (Report a Potential Claim) during normal business hours and “after-hours” (rotational).
Benefits
- Medical insurance
- Prescription drug plans
- Dental & Vision plan with hearing care discounts
- Onsite medical clinic for team members and eligible family members
- New indoor fitness gym (Midtown Phoenix campus)
- Get Fit Gym Reimbursement Program
- Registered Dietitian Program
- WeightWatchers®
- CVS Virtual Care
- U‑Haul Kids Program
- 24‑Hour Nurse Line
- Wellness Program (Healthier You initiatives & challenges)
- Mindset App Reimbursement
- Pet Insurance & Wellness plans
- Career stability
- Opportunities for advancement
- Valuable on‑the‑job training
- Tuition Reimbursement Program
- Free online courses for personal and professional development at U‑Haul University®
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- Company‑paid life insurance
- Voluntary life insurance options
- Short-Term and Long‑Term Disability
- Critical Illness, Accident & Hospital Indemnity plans
- Business & business travel insurance
- MetLaw Legal Program
- MetLife Auto & Home Insurance
- LifeLock Identity Theft Protection
- Dave Ramsey’s SmartDollar® Financial Wellness Program
- U‑Haul Federal Credit Union
- Paid holidays, vacation, and sick time
- You Matter Employee Assistance Program (EAP)
- Discounts on cell phone plans, hotels, computers, vehicles & more
- Community involvement & volunteer opportunities
- U‑Haul Mothers Program (Paid maternity leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
