Red Shield Youth Center Program Coordinator/Driver (9035)

The Salvation Army•Charlotte, NC

3d•Onsite

About The Position

The Program Coordinator assists with planning, implementing, leading, and supervising one or two program areas, such as education. The role trains, monitors, and leads program staff, volunteers, and youth members; supports compliance with operational and safety standards; and performs administrative duties that support Center operations and programs. Working with operations and program leadership, the Coordinator helps promote youth development across well-rounded program areas and delivers safe programs and activities intended to advance youth toward positive educational outcomes. The position also drives Salvation Army vehicles to transport youth members and staff to and from the Red Shield Youth Center and approved community activities and events. In collaboration with Salvation Army Officers, the Coordinator supports an engaging, enriching, and empowering environment where youth develop Christ-like character and prepare to become future leaders. The role includes program administration (60%), member relations and supervision (30%), supply responsibilities (5%), and facility maintenance responsibilities (5%). It involves maintaining program plans, resources, records, and memberships; supervising youth, staff, and volunteers; ensuring safe transportation; and keeping program areas and supplies in good order. The Coordinator may oversee or assist with special programs and events, consult with parents, coordinate with community groups and schools, and perform other assigned duties. The position is based in a youth center and community setting, with travel within the community and participation in off-site Center events. Work may take place in facilities similar to recreational or community centers, often in low-income areas or challenging neighborhoods. The work environment is usually moderately noisy and may at times be loud. Employees may work with upset parents, youth, family members, external partners, or community members, and may be exposed to emotional outbursts, germs, and ill children.

Requirements

Bachelor’s degree from an accredited college or university in business, accounting, or social services and two years of progressively responsible experience in program management, administration, and operation of a youth after-school or out-of-school-time center; or three years of experience working in a similar youth-serving organization; or an equivalent combination of education and experience providing the required knowledge, skills, and abilities.
Must be over age 21 to drive a Center vehicle transporting youth.
Valid state driver’s license.
Must be able to obtain CPR and First Aid certification.
Ability to perform regular physical activity, including standing, walking, bending, squatting, climbing, reaching, pushing, pulling, and hand-eye coordination.
Ability to lift, or obtain assistance lifting, moderately heavy program equipment weighing 30–60 pounds while following safety precautions.
Ability to communicate orally and exchange ideas clearly and accurately.
Ability to drive an approved vehicle safely while obeying applicable driving requirements and standards.
Ability to travel within the community and participate in off-site Center events.
Availability for afternoon, evening, and weekend work hours as scheduled.

Responsibilities

Assist Program Leaders with daily administration and leadership of Center-wide curriculum and activities supporting the Red Shield Youth Centers Youth Education and Development Strategy.
Ensure program activities, resources, and materials are safe and support target outcomes.
Develop, post, and promote weekly and monthly program plans to encourage participation.
Recognize youth participation and achievement and promote participation, instruction, and guidance across program areas.
Participate in Center and community activities to maintain good public relations for programs and services.
Collaborate monthly with program leaders to review and update supplies, equipment, and curriculum.
Ensure the accuracy, integrity, and security of program data and memberships.
Lead and monitor youth programs, services, and activities in accordance with program goals, operational requirements, and safety standards.
Monitor and evaluate programs to ensure youth safety and program quality.
Encourage positive behavior, orderliness, and participation among youth members.
Train and supervise volunteers and other staff assisting with program activities.
Participate in weekly club staff meetings and coordinate with Center departments and senior leadership.
Represent The Salvation Army positively and professionally.
Drive Center members in approved vehicles to approved destinations according to schedules, Center guidelines, and applicable laws and safety precautions.
Report vehicle maintenance, cleanliness, and safety needs promptly.
Provide transportation in accordance with state and Salvation Army rules and regulations, and supervise youth until they are in the care of approved program providers.
Manage passenger behavior and communicate respectfully with parents, students, and staff.
Follow Center policies and state regulations; keep transportation lists on the bus and account for all children before and after departure, including checking that every child has exited the vehicle.
Monitor supply needs, order supplies through approved vendors as instructed, and keep the supply room neat and orderly.
Keep program areas attractive, neat, and clean; ensure bulletin boards and notices are current.
Make or recommend needed facility and equipment repairs in a timely manner.
Oversee special programs or events and assist with other activities as necessary.
Consult with parents about youth and Center issues, maintain daily contact with Center staff, youth, and supervisor, and contact community groups, schools, parents, and others as needed to help resolve conflicts.
Perform other duties as assigned.