Red Shield Youth Center Program Coordinator/Driver

THE SALVATION ARMY•Charlotte, NC

5d•Onsite

About The Position

The Program Coordinator assists with planning, implementing, leading, and supervising one or two youth program areas, such as education. The role trains, monitors, and leads program staff, volunteers, and youth members while ensuring compliance with operational and safety standards, and performs administrative duties that support center operations and programs. Working with operations and program leadership, the coordinator promotes youth development through well-rounded programs and delivers activities and services intended to help youth achieve positive educational outcomes. The position also drives a Salvation Army vehicle to transport youth members and staff to and from the Red Shield Youth Center and approved community activities and events. The coordinator supports the Salvation Army’s ministry advancement by collaborating with Salvation Army Officers to help create an engaging, enriching, and empowering environment where young people develop Christ-like character and prepare to become future leaders. The role includes program administration, member relations and supervision, driving, supply management, and facility upkeep. It also involves contact with center staff, youth, families, schools, and community groups, and may include overseeing special programs or events and performing other duties as assigned. This position works afternoons, evenings, and weekends as scheduled. It is based in a youth center and community setting, including travel to off-site events. The work may involve moderate to loud noise, challenging neighborhoods, interactions with upset parents or community members, emotional outbursts, and exposure to germs or ill children. The role requires regular physical activity and the ability to lift or obtain assistance lifting equipment weighing 30–60 pounds.

Requirements

Bachelor’s degree from an accredited college or university in business, accounting, or social services and two years of progressively responsible experience in program management, administration, and operation of a youth after-school or out-of-school-time center; or three years of experience working in a similar youth-serving organization; or an equivalent combination of education and experience providing the required knowledge, skills, and abilities.
Must be over 21 years of age to drive a center vehicle transporting youth to and from the Red Shield Youth Center and field trips.
Valid state driver’s license.
Must be able to obtain CPR and First Aid certification.
Available to work afternoons, evenings, and weekends as scheduled.
Able to perform regular physical activities, including standing, walking, bending, squatting, climbing, reaching, pushing, pulling, and hand-eye coordination.
Able to lift, or obtain assistance lifting, moderately heavy program equipment weighing 30–60 pounds while following safety precautions.
Able to communicate orally with others accurately and clearly.
Able to drive an approved vehicle safely while following driving requirements and standards.
Able to travel within the community and participate in off-site center events.

Responsibilities

Assist Program Leaders with the daily administration and leadership of center-wide curriculum and activities supporting the Red Shield Youth Centers Youth Education and Development Strategy.
Ensure program activities, resources, and materials are safe and support target outcomes.
Develop, post, and promote weekly and monthly program plans to encourage participation.
Recognize and encourage youth participation and achievement; promote program activities and provide instruction and guidance to develop skills.
Participate in center and community activities to maintain positive public relations for programs, services, and activities.
Collaborate monthly with the program leader to review and update supplies, equipment, and curriculum needed to run programs safely and effectively.
Maintain the accuracy, integrity, and security of program data and memberships.
Lead and monitor youth programs, services, and activities in accordance with program goals, operational requirements, and safety standards.
Monitor and evaluate programs to ensure youth safety and program quality.
Promote positive behavior, orderliness, and participation among youth members.
Train and supervise volunteers and staff assisting with program activities.
Participate in weekly club staff meetings and coordinate with center departments and senior leadership.
Represent The Salvation Army positively and professionally.
Drive center members in approved vehicles to and from approved destinations according to schedules, center guidelines, laws, and safety requirements.
Report vehicle maintenance, cleanliness, and safety needs promptly.
Provide transportation in accordance with state and Salvation Army rules and regulations, and supervise youth in the driver’s care between destinations until they are with approved program providers.
Manage passenger behavior during transport to maintain safety and behavioral standards.
Communicate courteously and respectfully with parents, students, and staff and respond to their needs in a timely manner.
Follow center policies and state regulations for transportation; keep transportation lists on the bus and account for all children before and after departure.
Double-check that all children have exited the vehicle at each destination.
Monitor supply needs and order required supplies through approved vendors as instructed; keep the supply room neat and orderly.
Keep program areas attractive, neat, and clean, and ensure bulletin boards and notices are current.
Make or recommend facility and equipment repairs in a timely manner.
Oversee special programs or events and participate in other activities as needed.
Consult with parents about youth and center issues as needed; maintain regular contact with center staff, youth, and the supervisor, and contact community groups, schools, parents, and others as needed to help resolve conflicts.
Perform other duties as assigned.