Program Coordinator, AmeriCorps Seniors Programs

Catholic Charities West MichiganMuskegon, MI
$16 - $19Hybrid

About The Position

This position is responsible for coordinating the day-to-day activities of the AmeriCorps Seniors national service programs sponsored by Catholic Charities West Michigan. Key responsibilities include volunteer recruitment, onboarding, orientation, placement, and ongoing support; facilitating volunteer in-service trainings; planning and executing recognition and special events; and maintaining organized, accurate documentation in compliance with federal, programmatic, and agency requirements. This position travels throughout Lake, Muskegon and Newaygo Counties. Wage Range: $16.00/hour - $18.50/hour based on relevant experience Are you passionate about discovering new ways to help empower people and make a difference in their lives? If you’ve got what it takes to support us in our mission to provide help and create hope through innovative, collaborative, and diverse programs within the community, then we’ve got the right opportunity for you. About Catholic Charities West Michigan Catholic Charities West Michigan (CCWM) is a community-based agency providing programs in Western Michigan and offering a variety of services in family preservation, behavioral health, child welfare, and community outreach. CCWM is committed to ensuring a diverse workforce and a work environment whereby all staff are treated with dignity, respect, and fairness. CCWM encourages persons of diverse backgrounds and faiths to apply for employment.

Requirements

  • A minimum of 1 year of prior work experience working with technology and maintaining accurate documentation is required.
  • A minimum of 1 year of prior work experience in customer service field is required.
  • Ability to travel throughout Lake, Muskegon and Newaygo Counties.
  • Knowledge of Microsoft Office Suite and related programs.
  • This position requires reliable transportation as drives for agency business.
  • Must have a valid driver’s license and good driving record with zero work restrictions.
  • Must have personal auto insurance as required by law with minimum bodily injury coverage limits of $250,000 per person/$500,000 per incident or $500,000 combined.
  • Must be willing to work irregular hours including evenings, holidays, and weekends.
  • Must submit to agency approved background checks.

Nice To Haves

  • A high school diploma or general educational development (GED) is recommended.
  • A bachelor's degree in human services, education or a related field is highly preferred.
  • A minimum of 1 year of prior work experience working with older adults strongly is preferred.
  • A minimum of 1 year of prior work experience planning and executing events is strongly preferred.

Responsibilities

  • Builds awareness of national service and AmeriCorps Seniors programs to recruit and retain qualified volunteers.
  • Recruits, screens, enrolls, orients, and places volunteers in appropriate service assignments in accordance with program requirements.
  • Monitors volunteer placements and provide ongoing support to volunteers and station staff to promote positive service experiences and program effectiveness.
  • Collects and maintains required volunteer, client, student, and station documentation in accordance with federal, programmatic, and agency requirements.
  • Maintains organized, accurate, and current volunteer and program records.
  • Coordinates and facilitates volunteer orientations, in-service trainings, meetings, and educational opportunities.
  • Assists volunteers with accessing resources and training opportunities that support effective service delivery.
  • Reviews and processes volunteer service documentation and other required program forms.
  • Assists with collecting program data, evaluations, and feedback from volunteers, clients, students, teachers, caregivers, and station staff.
  • Plans, coordinates, and implements volunteer recognition activities, appreciation events, and special program events.
  • Maintains confidentiality and safeguards sensitive volunteer, client, student, and agency information.
  • Drives for Agency business.
  • Performs other special project assignments at supervisor’s request.
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