Program Coordinator, Adult Housing

Brightli • St. Louis, MO

2d • Onsite

About The Position

The Senior Housing Coordinator oversees and supports property and rental assistance programs, managing the Housing Specialists’ work within the Shelter Plus Care Housing Department through the Department of Mental Health to expedite housing placements. This position facilitates housing navigation for new referrals and ongoing clients by ensuring timely, accurate documentation, while also providing oversight for brief housing crisis interventions using a solution-focused, Housing First approach. The role involves developing new housing options aligned with a person-centered philosophy to enhance access and sustainability. This position offers… · A dynamic work environment driven by a mission to support individuals through housing initiatives. · A collaborative and supportive team culture. · Opportunities for professional development and growth. · A meaningful role contributing directly to community housing access and stability.

Requirements

• High School Diploma or GED required.
• Knowledge of legal requirements in housing programs via federal, state, and grant-based programs.
• Strong communication skills.
• Effective problem-solving and attention to detail.
• Excellent time management and multitasking abilities.
• Customer service and conflict resolution skills.
• Demonstrated leadership and teamwork capabilities.
• Adaptability to changing priorities.
• Ethical conduct and commitment to confidentiality.
• Quick decision-making and efficient use of tools and resources.
• Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check.
• Completion of New Hire Orientation at the beginning of employment.
• Fulfillment of all training requirements, including Relias, at the beginning of employment and annually thereafter.
• Current driver’s license, acceptable driving record, and current auto insurance.

Nice To Haves

• Three years of related experience preferred.
• Bachelor’s degree in a human services–related field preferred.

Responsibilities

• Manage and oversee reporting, budgeting, and invoicing for housing programs to ensure smooth renewals and maintain positive relations with funders.
• Lead housing initiatives, ensuring fiscal sustainability and alignment with the agency's clinical goals.
• Represent the agency at Continuum of Care (COC) and regional planning meetings, serving as the agency's liaison in the community.
• Participate in COC committees and contribute to grant-related projects, supporting housing stability and community integration.
• Assist with setting and implementing housing-related goals as part of the agency’s broader strategic plan.
• Supervise housing and rental assistance programs, ensuring compliance with funding and program guidelines.
• Ensure fiscal compliance, process applications and renewals, and maintain required records in the Homeless Management Information System (HMIS).
• Support tenants, staff, and participants with housing access, training, and fair housing practices.
• Conduct regular inspections, documentation reviews, and fidelity checks to ensure housing quality and compliance.
• Schedule regular check-ins and meetings, support onboarding, provide mentorship, and monitor training and professional development.
• Recruit staff aligned with agency culture, oversee their development, and conduct succession planning for team growth.
• Attend required training, maintain any necessary certifications, and perform other duties as assigned.

Benefits

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED