Program Compliance Specialist Manager

East Texas Council of GovernmentsLongview, TX
Onsite

About The Position

Want to make a difference by safeguarding the integrity of vital community programs here in East Texas? In this position, you will lead detailed investigations, conduct on-site reviews, analyze records and data for red flags, and work closely with providers, contractors, and partner agencies to ensure decisions are grounded in verified facts. Your work will directly support safe, accountable Child Care and Workforce systems by identifying non-compliance, preventing improper payments, and ensuring consistent, fair treatment for all participants. From developing fraud prevention materials and helping providers understand program requirements to supporting corrective actions, refining monitoring tools, and strengthening policies and procedures, your efforts will help reduce risk and improve day-to-day operations. This is an ideal role for someone who is analytical, collaborative, and committed to public service who can also balance professionalism and fairness while safeguarding the systems that matter most to East Texas families and communities.

Requirements

  • High school diploma or equivalent required
  • Minimum five years of related experience working with Texas Workforce Commission (TWC) policies, Child Care eligibility regulations, Child Care subsidy or public benefit programs required
  • Experience with inspections, investigative compliance, fraud detection, auditing, program integrity and administrative hearings is strongly preferred
  • Equivalent combinations of education and professional experience will be considered

Nice To Haves

  • Associate or Bachelor's degree in business administration, public administration or a related field of study strongly preferred

Responsibilities

  • Lead detailed investigations
  • Conduct on-site reviews
  • Analyze records and data for red flags
  • Work closely with providers, contractors, and partner agencies to ensure decisions are grounded in verified facts
  • Identify non-compliance
  • Prevent improper payments
  • Ensure consistent, fair treatment for all participants
  • Develop fraud prevention materials
  • Help providers understand program requirements
  • Support corrective actions
  • Refine monitoring tools
  • Strengthen policies and procedures
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