Program Clerk - Specialty Services

Canadian Blood Services•Winnipeg, MB

4d•Hybrid

About The Position

Canadian Blood Services is looking for a Regular part-time Program Clerk - Specialty Services to join our dynamic Collections team in MB-Winnipeg. The Collections team is responsible for supporting Canadian Blood Services by collecting donor blood in a safe manner to enable safe products which save lives every day. In this role, you will be responsible to provide ongoing support for specialty services including Apheresis platelets and Plasma for the Donor Relations and Collections teams.

Requirements

Minimum of one (1) year related work experience or equivalent combination of education and experience.
Completion of a secondary school program.
Experience in Customer Service is required.
Effective communication and interpersonal skills, being able to exercise sound judgement, tact and discretion when dealing with others.
Ability to develop and maintain professional working relationships with departmental staff, management, and donors.
Strong organizational and time management skills, being able to manage multiple tasks and competing priorities within short timelines.
Proficiency in the use of personal computers within a Windows operating system using Microsoft Word, Excel, Sharepoint and Teams.

Nice To Haves

Experience in Recruitment or Sales would be an asset.

Responsibilities

Provide ongoing support for specialty services including Apheresis platelets and Plasma for the Donor Relations and Collections teams.
Provide a variety of clerical support and assist in the delivery of successful Apheresis donor clinics through recruitment and booking donors.
Manage/book donor appointments for the Apheresis program.
Provide ongoing support for Donor Relations and Collections and general administrative assistance in Specialty Services areas.
Perform other related duties as required.