Program Case Manager/Driver

Northeast Arc•Danvers, MA

4d•Hybrid

About The Position

At Northeast Arc, our mission is to ensure that individuals with disabilities have every opportunity to live, work, and thrive in their communities. As a Program Case Manager/Driver on the Journeys team, you will play a meaningful, hands-on role in making that mission a reality each day. In this position, you will provide direct supervision and skill-building support to participants in Northeast Arc's community-based day and work supports program, while also taking responsibility for safely transporting participants to and from program sites and community locations. This is a role for someone who brings both a caring presence and a reliable sense of responsibility to their work, someone who understands that the journey matters just as much as the destination.

Requirements

High School Diploma or equivalent required
A minimum of 1 year of experience working with individuals with intellectual and/or developmental disabilities, or other related experience preferred
Excellent organizational and interpersonal skills; effective communicator in both person and in writing
Team player who is flexible and able to adapt to a changing schedule
Ability to communicate in English and/or ASL via direct communication
Working knowledge of Microsoft Office products and associated applications
Valid driver's license and reliable transportation required
Must be able to stand and/or walk up to one hour uninterrupted
Must successfully complete and pass all required background checks as a condition of employment.

Responsibilities

Provide direct supervision and individualized support to participants in Northeast Arc's community-based day and work supports program
Complete daily transportation runs for assigned participants in compliance with HST/MART/DDS regulations
Facilitate skill development activities and meaningful opportunities tailored to participants' individual goals
Support participants at volunteer sites, work sites, and community outings
Maintain accurate program records and daily documentation
Communicate effectively and respectfully with participants, their families, and program staff
Operate program vehicles safely and in accordance with Northeast Arc and regulatory requirements
Collaborate with the Program Director to ensure consistent, high-quality service delivery

Benefits

Medical, dental, and vision coverage (for employees working an average 30 hours per week)
Generous paid time off, including vacation, sick time, and 12 paid holidays
Flexible Spending Accounts (health care and dependent care)
Group Life Insurance
Additional voluntary insurance options and discount programs
403(b) retirement plan with limited company match
Employee Assistance Program and Mental Health Hub
Ongoing professional development (trainings, conferences, CEUs, and more)
eAcademy online learning platform
Mileage reimbursement (where applicable)
Additional perks including employee discounts and more