Program Case Coordinator (Bilingual in Spanish)

Sevita•Worcester, MA

2d•Onsite

About The Position

As the Program Services Case Coordinator, you will play an essential role in supporting Adult Day Health participants by coordinating services, maintaining accurate documentation, assisting with admissions, and ensuring continuity of care across internal teams and community providers. This position offers the opportunity to make a meaningful impact while helping participants achieve their clinical, social, and community goals.

Requirements

Bachelor’s Degree in a social services–related field required
Two years of experience providing direct or indirect support services in a medical and/or rehabilitation setting
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Compassionate, reliable, and responsible approach to supporting participants
Commitment to the organization’s mission and values
Bilingual in English and Spanish required

Nice To Haves

Experience working with individuals with disabilities preferred

Responsibilities

Coordinate and oversee individualized participant programs to support clinical, social, and community-integration needs
Assist participants and families in understanding program goals, services, and processes
Serve as a primary point of contact for families, providing communication, resources, and support
Review evaluations, progress notes, and discharge documentation to ensure accuracy and coordinated care goals
Support discharge planning and follow-up coordination
Coordinate internal medical appointments and track required annual medical documentation
Communicate with healthcare providers, community resources, and external partners to promote continuity of care